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Help with my bsafe filter!!!!

 
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cadesmommy



Joined: Feb 23, 2009
Posts: 2



PostPosted: Mon Feb 23, 2009 5:50 pm    Post subject: Help with my bsafe filter!!!!

I installed bsafe on my computer. It has worked great for 3 years now but I have forgotten my password because I changed it. When I contact bsafe they say they can not help me unless I know the password! I don't want to discontinue the use but I don't know what else to do. It has always blocked some sites that in my opinion did not need blocking. I really miss my youtube. I had it blocked so my 6 year old would not see some of the stuff on there. Now even I can't view it!!! I would appreciate any help on this issue. Thanks
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Baby_Tux



Joined: Mar 06, 2007
Posts: 1242



PostPosted: Mon Feb 23, 2009 6:41 pm    Post subject: Re: Help with my bsafe filter!!!! [Login to view extended thread Info.]

cadesmommy wrote:
I installed bsafe on my computer. It has worked great for 3 years now but I have forgotten my password because I changed it. When I contact bsafe they say they can not help me unless I know the password! I don't want to discontinue the use but I don't know what else to do. It has always blocked some sites that in my opinion did not need blocking. I really miss my youtube. I had it blocked so my 6 year old would not see some of the stuff on there. Now even I can't view it!!! I would appreciate any help on this issue. Thanks


I'm not familiar with bsafe at all so I probably will be of little help. But what did the company have to say for you to do about a forgotten password? Or did they just -TOTALLY- brush you off until you remember it?

Short of maybe a BRUTE FORCE password cracker, I don't know what else there would be to try, and then you'd have to know something about the program to do it.

Personally, if the company was that ERR, UMM, stubborn to help, I'd say forget it! (and get a refund) Unless someone else can come up with a better idea, I believe it probably will end up being a lost cause. Sorry! (unless maybe you can uninstall that one & start from scratch with a new password?)

Also, (if worse-comes-to-worse) Firefox has some parental control add-ons & if you use google to get to U-tube, there is a filter there as well. (the latter is what I use - & it blocks inappropriate content pretty good)
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zlim



Joined: Mar 11, 2005
Posts: 2747



PostPosted: Mon Feb 23, 2009 8:15 pm    Post subject: [Login to view extended thread Info.]

See if you can change the password
http://bsecure.custhelp.com/cgi-bin/bsecure.cfg/php/enduser/std_adp.ph..._faqid=

also before you do this, be sure that you are running the current filter set.
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Baby_Tux



Joined: Mar 06, 2007
Posts: 1242



PostPosted: Mon Feb 23, 2009 8:29 pm    Post subject: [Login to view extended thread Info.]

<<< original thoughts deleted >>> - Why couldn't THEY have given that info? No wonder these forums are so popular!!! SHEESH!!!!
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popsmurf



Joined: Aug 05, 2004
Posts: 2



PostPosted: Tue Feb 24, 2009 12:00 pm    Post subject: [Login to view extended thread Info.]

Rolling Eyes Why don't you try Arrow remove the program from your hard drive then re-install it with a new password and write it down this time on your monitor so you will always have it. I have had to do that a couple of time. Of course, I'm an ooold fart with a bad memory. Ha. Ha.
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cadesmommy



Joined: Feb 23, 2009
Posts: 2



PostPosted: Fri Feb 27, 2009 5:05 am    Post subject: [Login to view extended thread Info.]

Thanks for all the help and advice! I'll let you know if anything works! Smile
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