Help Help.. im here waiting for help

soldiernu · Joined: Oct 18, 2009 Posts: 5

really need help my nieces stayed the night lastnight and were on all last night. I have some new cyber security thing and i think its it i try and delele it will not let me for nothing please i need help after reading a few i did download hijack this what to do now . am i in the right place .. let me know . I am here waiting for help.

michelle

I know it says dont post unitl u do eerything but i just got to the stpe that says download malwardebytes anti malware i did and tyring to run a scan it wont let me it just goes aways

soldiernu · Joined: Oct 18, 2009 Posts: 5

as i said it wont let me run malwardebityes anti malware but i am doing the avg scan now and superantyispyware scan. taking long avg has been going for 53 mins superanitspy 30 mins

greyknight17 · Joined: Feb 03, 2003 Posts: 5674 Location: Brooklyn, NY

If the programs can't run properly, try renaming the main executable filenames first before running them. For example, Malwarebytes should be located at C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe. Rename that mbam.exe file to something like MBsoldiernu.exe instead. Then double click on it and see if you can run the scan.