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Google & Gmail won't connect

 
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Saucer



Joined: Nov 15, 2006
Posts: 29



PostPosted: Sun Sep 06, 2009 10:03 pm    Post subject: Google & Gmail won't connect

For the past 2 days, off and on, I can't log onto google.com or gmail.com through Firefox or IE. Funny thing is I can get my gmail and send gmail through Outlook 2003. I have flushed my DNS cache. I'm running Windows Vista Home Premium.
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Baby_Tux



Joined: Mar 06, 2007
Posts: 1244



PostPosted: Mon Sep 07, 2009 6:31 am    Post subject:

That sort of sounds like the problem "they" were having sept 1. But I'd think it would be fixed by now though.

The only advice I can offer at this time, is to check another machine & see what it does. If it works, then you have some troubleshooting to do. If it don't, hold tight for google to fix it.

(if they haven't by now, though, makes me wonder if they ever will...) Crying or Very sad

Please let us know your results.
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drwho07



Joined: Nov 29, 2007
Posts: 2293

Location: Central FL, USA

PostPosted: Mon Sep 07, 2009 2:31 pm    Post subject:

Google is my home page for both FF and IE and it's working just fine here.

If you're running some third party firewall, you might want to check to make sure that's not blocking Google.

Some other anti malware program may be blocking it as well.
Like, possibly your HOSTS file.

Good Luck,
Doc Cool
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Dee101



Joined: Dec 09, 2007
Posts: 39



PostPosted: Mon Sep 07, 2009 3:18 pm    Post subject: GMail connection

You said you flushed your DNS cache. Have you also emptied your browser caches? Since you are getting the POP connections, I would suspect either browser or their webmail client (though it has also been working fine for me in the timeframe you suggested).
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Saucer



Joined: Nov 15, 2006
Posts: 29



PostPosted: Mon Sep 07, 2009 3:43 pm    Post subject:

I did empty the browser's cache for FF and IE. No help. There are 2 computers running on a home wireless network. One runnning Vista Home Premium and the other XP Pro. Neither can connect to www.google.com or gmail. According to this site: http://downforeveryoneorjustme.com/ the problem is with my computer.
I'm wondering about my hosts file, but that wouldn't make sense either.
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Dee101



Joined: Dec 09, 2007
Posts: 39



PostPosted: Mon Sep 07, 2009 4:32 pm    Post subject: For grins

What is the default search engine in your browsers?
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Saucer



Joined: Nov 15, 2006
Posts: 29



PostPosted: Mon Sep 07, 2009 4:38 pm    Post subject:

The default search engine for the browsers? There isn't one. I can use google, bing, yahoo, etc. The default start page for both browsers is www.google.com.
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Dee101



Joined: Dec 09, 2007
Posts: 39



PostPosted: Mon Sep 07, 2009 4:43 pm    Post subject: Default search engines

If you look in your browser TOOLS, INTERNET OPTIONS, GENERAL, SEARCH, settings button, you will see which search providers are loaded and which one is default.
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Saucer



Joined: Nov 15, 2006
Posts: 29



PostPosted: Mon Sep 07, 2009 4:56 pm    Post subject:

Google is the default in Internet Explorer. I don't see a setting like that in Firefox.
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Baby_Tux



Joined: Mar 06, 2007
Posts: 1244



PostPosted: Mon Sep 07, 2009 5:08 pm    Post subject:

I guess I slightly misunderstood as the OP said "LOG ON" I assumed (there I go again - assuming) that he was using something in google as well as gmail that needed a log on. NOT the search engine (which has been working just fine - for me anyway).

Google DID have problems with log on stuff but as posted, I'd think it is repaired by now. I am wondering, since you mention this, what is it that you ARE trying to access specifically? As the search engine should just come up. If not, I have to wonder if you have changed anything since it last worked - like router settings or anything else common to both computers. ALSO, are there any OTHER sites that you are having trouble with or is it just these two?

It would seem strange to me that BOTH COMPUTERS would just stop on just these two sites - unless your log on credentials are messed up... (again assuming a log on)


Last edited by Baby_Tux on Mon Sep 07, 2009 9:10 pm; edited 1 time in total
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Saucer



Joined: Nov 15, 2006
Posts: 29



PostPosted: Mon Sep 07, 2009 5:15 pm    Post subject:

To clarify: The homepage on Firefox and Internet Explorer is www.google.com. When I open either browser I get a "can not connect to www.google.com". If I type in www.mail.google.com the same message appears. All other websites can be accessed with no problems. I can't think of anything that has been updated, but perhaps Windows was and NoScript.
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Dee101



Joined: Dec 09, 2007
Posts: 39



PostPosted: Mon Sep 07, 2009 5:18 pm    Post subject: Search default in Firefox

Go to search in the upper right corner. From the dropdown, select "manage search". Put your primary choice at the top of the list.
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Saucer



Joined: Nov 15, 2006
Posts: 29



PostPosted: Mon Sep 07, 2009 5:21 pm    Post subject:

OK, the primary search engine on FireFox and Internet Explorer is google.
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Dee101



Joined: Dec 09, 2007
Posts: 39



PostPosted: Mon Sep 07, 2009 5:28 pm    Post subject: Reason for search question

I have had Live Search cause problems with the google search page and email if I have not logged into Live and it has reset itself as default (happens sometimes with updates of Live Search, IE, and LiveMail).
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Saucer



Joined: Nov 15, 2006
Posts: 29



PostPosted: Tue Sep 08, 2009 4:06 pm    Post subject:

It has finally started working again for no reason at all.
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Dee101



Joined: Dec 09, 2007
Posts: 39



PostPosted: Tue Sep 08, 2009 4:38 pm    Post subject: For no reason

Makes me wonder if there was something going on at your ISP with the routing tables. I've had this happen a few times when they were sending updates or changed equipment. It usually affected webmail but not POP3 mail if I used both from the same source and that source was affected.

Glad its working for you.
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Bearly1227



Joined: Feb 21, 2003
Posts: 55

Location: Central MA, USA

PostPosted: Sun Sep 27, 2009 12:16 pm    Post subject: Re: Google & Gmail won't connect [Login to view extended thread Info.]

Saucer wrote:
For the past 2 days, off and on, I can't log onto google.com or gmail.com through Firefox or IE. Funny thing is I can get my gmail and send gmail through Outlook 2003. I have flushed my DNS cache. I'm running Windows Vista Home Premium.


I am not sure if this issue is related, but about a week ago I got an extremee slowdown in sending gMail messages from Firefox Browser. In brief, when I created a message, it would have up to a 30 second delay of the characters being recognized.

Then it would take well over 10 minutes for the message to "Send".

After a great deal of consternation and frustration I finally looked at my "add ons" and disabled anyting to do with security (WOT, etc.).

I have renabled all except WOT and my through put for gMail in Firefox to now work normally. I am not sure why Firefox addons affect gMail, but apparently they do.

Bob

If I were to take out another soapbox of mine, that is the best argument against 'Cloud Computing" that I can see. But, we don't this discussion to go down the "cloud' rathole, so we won't bring it up. LOL
!
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eurocoffee



Joined: Oct 02, 2009
Posts: 1



PostPosted: Fri Oct 02, 2009 7:00 am    Post subject: [Login to view extended thread Info.]

Methinks it has something to do with the addons. Although not a technical explanation, here is what I did to fix it:

I had the same problem, I could connect to google.com, gmail, or anything google related. I remembered I had just removed an addon in the past few days, so I went to Tools>AddOns>Get Addons and downloaded and installed the first one on the list (any will do i think), restarted FF- lo and behold. Not sure what that did or why, but it fixed itself. I was positive it was something FF related bc I keep my pc clean, no extra mumbo jumbo, and there were no extra unknown processes running. I'm using Windows7 Ultimate but it's worth a shot if you have Vista or XP.
I am running 2 computers on a LAN network and both had the same problem. The other computer was running Windows XP and had the same addon installed. Just install any new addon, restart, good to go.

Good luck
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Saucer



Joined: Nov 15, 2006
Posts: 29



PostPosted: Fri Oct 02, 2009 4:29 pm    Post subject: [Login to view extended thread Info.]

Thanks, I'll try that next time it happens. It is working fine now though.
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