Gmail log in https

tbernstein · Joined: May 16, 2003 Posts: 1668 Location: London

I'm finding that gmail will let me login ( in Firefox) in either https or standard mode, but not both.
I can log in https: if I opt for basic html.
I can use "standard mode" display if I restrict myself to log in with http:

This is annoying.
Does anyone have a solution? Or a suggestion?

goretsky · Posted: Mon Jun 01, 2009 3:32 am Post subject:

Hello,

Have you tried starting Mozilla Firefox without any plugins? If so, did that make any difference?

Also, does the problem occur with any other web browsers, such as Microsoft Internet Explorer or Google Chrome?

Regards,

Aryeh Goretsky

PhotoCarp · Joined: Sep 06, 2007 Posts: 207 Location: New Jersey

http://mail.google.com/support/bin/answer.py?hl=en&answer=74765

tbernstein · Joined: May 16, 2003 Posts: 1668 Location: London

The gmail notifier patch didn't make any difference. Nor does removing notifier (I was using it).
There must be some other setting I'm missing.

PhotoCarp · Joined: Sep 06, 2007 Posts: 207 Location: New Jersey

drwho07 · Joined: Nov 29, 2007 Posts: 2238 Location: Central FL, USA

Ok, I did it, but now, tell me what I get in return?

Doc Confused

tbernstein · Joined: May 16, 2003 Posts: 1668 Location: London

I think you've missed the point, Photocarp. Sorry, but

"I can log in https: if I opt for basic html.
I can use "standard mode" display if I restrict myself to log in with http

So, If I set Gmail to use https: and not http: I can't read my mail in standard mode HTML and have to set it to basic HTML. Or vice versa.

But, Goretsky, good point. It's a Firefox thing. IE8 loads my messages fine.
Terry

zlim · Joined: Mar 11, 2005 Posts: 2747

I just fired up FF, 3.0.10 and went to gmail. I rarely surf in windows but I'm currently in windows 2000. I have gmail set to secure login, https, and I have my settings as far as I know set to standard html. (It is listed first at the bottom and not clickable as the other options are).
I have no problem reading my emails so it isn't FF/gmail/standard html as such which has the problem. You might want to launch FF in safe mode and see if it works. If it does, it has to be one of your addons causing the problem. I'd start to troubleshoot by disabling all addons. The enable one, check gmail and check. It might take awhile but if you want secure login and standard html using FF, it will be worth removing one addon to get it to work properly.

PhotoCarp · Joined: Sep 06, 2007 Posts: 207 Location: New Jersey

tbernstein · Joined: May 16, 2003 Posts: 1668 Location: London

OK, after entering the log-in there's the usual white screen with a bar in the top left and message saying it's loading. And there it stays.
Switching to http and/or switching to basic mode will allow Gmail to load.
I use FF 3.0.10
I use Vista Home premium with SP2.
I have Adblock, flashblock, obtusive javascripf checker.
None of these has ever caused me problems previously
The key point is that it's "always use https: " that's the problem, not the solution.
And it's in FF not in IE

It won't load into standard mode with https:
It will load into basic mode with https:
It will load into standard mode with http:

Or as I wrote at the start;
"I'm finding that gmail will let me login ( in Firefox) in either https or standard mode, but not both"

zlim · Joined: Mar 11, 2005 Posts: 2747

Have you tried FF safe mode to rule out the addons as causing the problem?

I know you said they never caused a problem before BUT maybe Vista SP2 caused something to change.

tbernstein · Joined: May 16, 2003 Posts: 1668 Location: London

I think this started before I put on SP2, but maybe it didn't. It's a close run thing. All very recent.
I haven't heard any stories of SP2 and FF causing issues with Gmail, but then any software change where there are 3+ elements interacting is bound to cause confusions.
How do I do the "safe mode" thing? I'm sure I already know this, but I just can't think what it is.

zlim · Joined: Mar 11, 2005 Posts: 2747

If you click on Start/Programs then Mozilla Firefox, you will see two entries. One is your normal log on and the other says Firefox (safe mode). That's the one you select.
I usually try that if I want to trouble shoot something.

drwho07 · Joined: Nov 29, 2007 Posts: 2238 Location: Central FL, USA

I'm sitting here reading all this, while a thunderstorm rages outside, and I'm wondering what FF has to do with Gmail. ???

Unless you're checking your mail at the local library or a friends house, why are you using a web browser to read your email?
That's inefficient to say the very least!

Almost any email client on your PC can easily be set up to download your GMail for you.
I have used Outlook Express, Windows Mail and even Thunderbird and all work just fine. I use O.E. 6 in XP and Windows Mail in Vista and Win-7.

All it takes is one mouse click on a desktop icon and in a few seconds your mail is displayed on your monitor and ready to read. No problemO!

I went to GMail and changed that http setting to https but I see no change in the way that Outlook Express 6 displays my mail. I've since changed it back.

So again, I'm wondering what all the fuss is about. Question

Doc

tbernstein · Joined: May 16, 2003 Posts: 1668 Location: London

OK I log in to Gmail when I'm around and about, as well as at home and in the office. Even form my PDA. That;s what I have it for. I have plenty of pop3 email addresses that I can read in Thnderbird. Or to put it another way, I do it that way because I chose to.
But that doesn't mean I'm happy with it not working right.

Evne switiching to normal from basic view will leave Gmail hanging at the loading screen.

I tried to get to safe mode using the Run command firefox -safe-mode which is what the FF help page says to do, because I don't have a safe mode link in my start menu.
But it went into normal Firefox anyway.
I'm getting very confused.

Terry

zlim · Joined: Mar 11, 2005 Posts: 2747

Dr. who, not all of us wish to download email to our computers - I don't. I store my email on the providers' servers, not my computer.

Terry, at least we know it isn't an addon since the behavior is exactly the same in safe mode. Of course that doesn't bring us a solution, just one thing to rule out. Sad

PhotoCarp · Joined: Sep 06, 2007 Posts: 207 Location: New Jersey

tbernstein · Joined: May 16, 2003 Posts: 1668 Location: London

I tried again.
And this time Safe mode was different. i don't think it was in safe mode last time, I don't know why.
And in safe mode it works as it should. So it is an add-in.
I'll try disabling all the addins and bringing them back one by one.
When I find the culprit I'll post it here.

T.

Added later...

BINGO!
It was Adblock Plus. Not all of it, just one entry, which was something very like the gmail URL, on its own. I can't remember what exactly. it was a slightly tedious proccess of elimination.
Thanks for the help.

zlim · Joined: Mar 11, 2005 Posts: 2747

Ah, glad you discovered the culprit!

I was on the phone this morning with a friend who has a new Vista computer and Windows Live Mail. I couldn't offer much help because I've never used Outlook, Outlook Express nor do I run Vista and it's new mail program, Live Mail.
He can get email, he just can't send email. My advice was to email (via the web mail interface) tech support and tell them what he told me. I told him to tell them his Operating system, the mail program he is using and the error message that he sees. Tech support from his ISP is pretty good because they called him in about two hours and had him do some changes for about 15 minutes. He is not real computer-savy so I have little hope of discovering what finally worked. Anyway, tech support sent him an email and he used Live mail to reply and got no errors. He phoned me and then followed up by sending me an email from his mail program and it came through. Phew.

tbernstein · Joined: May 16, 2003 Posts: 1668 Location: London

I've been doing stuff to computers since about 1972.
I started in my teens using punch cards to write programmes that we sent up to the University of Manchester to run.
But I have to say that in the better part of 40 years the abiity of computer software to screw itself and then cover its traces has grown several times faster than the speed and power it provides.
You'd think after all these decades of development the software would have the ability to report what was stopping it doing what it's meant to do, wouldn't you. Rolling Eyes