Ebay Fraud!

DJ McCabe · Joined: Sep 08, 2004 Posts: 204

A friend of mine recently received the e-mail below, which to all intents and purposes looked very authentic, he was going to do as asked, but decided to check with me first to see if it was spam or some scam, after a little investigation, I noticed it was not an official mail and thought you may want to see it.

The address "http://scgi.ebay.com/verify_id=ebay&user=00626654" actually resolves to some home users address.

Code:

***Urgent Safeharbor Department Notice***

Fraud Alert ID : 00626654

You have received this email because you or someone had used your account to make fake bids on eBay. For security purposes, we are required to open an investigation into this matter. To help speed up this process, you are required to verify your eBay account by following the link below.

http://scgi.ebay.com/verify_id=ebay&user=00626654

Please save this fraud alert id for your reference

Please Note - If your account information are not updated within the next 72 hours, then we will assume this account is fraudulent and it will be cancelled. We apologize for this inconvenience, but the purpose of this verification is to ensure that your eBay account has not been fraudulently used and to combat fraud.

We appreciate your support and understanding , as we work together to keep eBay a safe place to trade

Thank you for your patience in this matter.

Regards, Safeharbor Department (Trust and Safety Department)
eBay Inc.

Please do not reply to this e-mail as this is only a notification mail sent to this address and it cannot be replied to

Copyright 2004 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc. which is located on Hamilton Avenue, San Jose, CA 95125

tiredmother · Joined: Aug 09, 2003 Posts: 1312

Your friend should report it to ebay. They have a fraud department that requests members forward this time of e-mail to them. Strangely enough, when I forwarded a similar e-mail to the fraud department, they replied telling me it was a fraud and not to reply to it. Ummmm, yeah, ok. I knew it was a fraud - that was why I sent it to the fraud department. Ah, I guess maybe you can send one there to find out IF it's a fraud or not. (I didn't think of that.)

Philocalist · Posted: Wed Nov 03, 2004 12:21 pm Post subject:

Almost got caught out too wiith a similar 99%+ realistic mail. Simple solution is two - fold. 1/ Download and instal the eBay toolbar, from the eBay site. It's a pain, but once it's installed, it will alert you automatically if you are lead to a 'spoof' link / site again. 2/Alternatively, IGNORE THE MESSAGE AND GO TO THE EBAY SITE! ... NOT by following a link, but by enetering the address yourself, ie www.ebay.co.uk, or whatever. IF they have mailed you, there will invariably be a warning waiting for you as you log in to 'My eBay' ... otherwise, ignore the contents of the mail, and forward it to eBay via their site, which has a link for that specific purpose.

Unfortunately, this crap can be very, very realistic, and often asks you to verify your account details. The supplied link leads you to a page that looks totally authentic, and asks you for details that you've already supplied ... BUT, it typically asks for your credit card PIN number too!!! DO NOT GIVE IT ... NOT EVEN YOUR OWN BANK WOULD ASK FOR IT!

Good luck, and take care!

mfister · Joined: Aug 03, 2004 Posts: 3

Officially:

Report it to spoof.RemoveThis@ebay.com

Thanks,

Mark
An eBay, Inc. Employee (mfister ebay com - add the @ and . in the right places)

mfister · Joined: Aug 03, 2004 Posts: 3

goretsky · Posted: Wed Nov 10, 2004 1:34 am Post subject:

Mark,

Thanks for stopping by from eBay and taking the time to reply.

Regards,

Aryeh Goretsky

glyn · Joined: Feb 12, 2005 Posts: 1

easy soluition - and the one that i've now used for a year - don't use ebay any more - after actively using ebay for 3 or so years, i've got fed up with rude sellers, poor quality goods, and attempted fraud - why bother? i go only to reputable sellers now -

and as for paypal!! well ....... my advice ......avoid them ..........

johnj229 · Joined: Mar 18, 2004 Posts: 47

To blame e-bay or paypal for your misadventures is just plain wrong. I have bought and sold many different product and items and 99.9% of all transactions have went through very smoothly. When bidding be sure to read the feedback for a particular seller. If their feedback contains more than 1 or 2 negatives...BEWARE. I have never had a problem with paypal and that is all I use for my buying and selling transactions. Educating yourself as to how to use either is the key to a successful transaction. I have talked with paypal people on the phone and have got nothing but fine service and at times they have gone overboard to correct a problem that I created myself.