I started having problems last week. MalwareBytes was able to identify and remove a number of Trojans and Backdoor Bots. However, I am still having issues with my browsers. IE seems to be crashing rather frequently (sometimes doesn't start at all). With Mozilla, I am having my Google search results redirected to other non-related pages. Here is a HijackThis log file from today. Any help would be greatly appreciated.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:28:20 PM, on 07/06/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\WINDOWS\system32\AdmHlprS.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\Ecm4\Installer\EcmComSocketListenerService\EcmComSocketListenerService.exe
C:\SQLLIB\BIN\db2jds.exe
C:\SQLLIB\BIN\db2sec.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\IBM\AgentController\bin\ACWinService.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
C:\Program Files\IBM\AgentController\bin\tptpProcessController.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Utimaco\SafeGuard Easy\SgeCtl.exe
C:\WINDOWS\system32\SgLogPlayer.exe
C:\Program Files\Symantec\SPA\smc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
c:\windows\system32\SUSS.EXE
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Utimaco\SafeGuard Easy\WksCfgSrv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Configuresoft\CSI Remote Client\CSIRemoteCSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\UTILS\PERL\BIN\perl.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\SPA\SmcGui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\RightFax\FaxCtrl.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Utimaco\SafeGuard Easy\Ecview.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lotus\Sametime Client\Connect.exe
C:\Program Files\Adobe\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\RAD6\runtimes\base_v6\java\bin\java.exe
C:\notes\NLNOTES.EXE
C:\notes\ntaskldr.EXE
C:\RAD6\eclipse\eclipse.exe
C:\RAD6\eclipse\jre\bin\javaw.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://home.chubb.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://home.chubb.com
F3 - REG:win.ini: run=C:\DOCUME~1\p6248f8.LOC\WinStart.cmd
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [PRONoMgrWired] c:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RightFAX Print-to-Fax Driver] C:\Program Files\RightFax\\FaxCtrl.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [lcfep] "C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe"
O4 - HKLM\..\Run: [SgeEcView] "C:\Program Files\Utimaco\SafeGuard Easy\Ecview.exe"
O4 - HKLM\..\Run: [EdWizard] "C:\Program Files\Utimaco\SafeGuard Easy\EdWizard.exe" as
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Sametime Connect] "C:\Program Files\Lotus\Sametime Client\Connect.exe"
O4 - HKCU\..\Run: [GoToMeeting] C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe "/Trigger RunAtLogon"
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Distillr\acrotray.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: (no name) - {E24C35CC-CA21-49c1-84CD-E503AA72FE93} - C:\Chbcode\SendCUWIE (file missing)
O9 - Extra 'Tools' menuitem: Send to CUW ECF - {E24C35CC-CA21-49c1-84CD-E503AA72FE93} - C:\Chbcode\SendCUWIE (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .NPSSView: C:\PROGRA~1\SEAGAT~1\Viewers\ACTIVE~1\npssview.dll
O14 - IERESET.INF: START_PAGE_URL=http://home.chubb.com
O15 - Trusted Zone:
http://www.cbbillreview.com
O15 - Trusted Zone:
http://www.clcmetrics.com
O15 - Trusted Zone:
http://www.corpedia.com
O15 - Trusted Zone:
http://mycompany.elt-inc.com
O15 - Trusted Zone:
http://corp.globalenglish.com
O15 - Trusted Zone:
http://chubb.imaginatik.com
O15 - Trusted Zone:
http://chubbedit.imaginatik.com
O15 - Trusted Zone:
http://ping.imaginatik.com
O15 - Trusted Zone:
http://chubb.knowledgepathways.com
O15 - Trusted Zone:
http://dataconference.presentonline.com
O15 - Trusted Zone:
http://pol.presentonline.com
O15 - Trusted Zone:
http://www.presentonline.com
O15 - Trusted Zone:
http://cf3.skillsoft.com
O15 - Trusted Zone:
http://learning.syntrio.com
O15 - Trusted Zone:
http://www.syntrio.com
O16 - DPF: {21C6245C-9408-11D7-BF3B-00E09876DF26} (WebTrain.ctlWebTrain) -
http://www.webtrain.com/cabinet/wt0806.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = cb.tcgic.com
O17 - HKLM\Software\..\Telephony: DomainName = cb.tcgic.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{712397CA-7D81-4548-AC5F-792C4917D8E2}: Domain = chubb.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FBA61290-F514-4210-A682-D784EC42F9D2}: Domain = chubb.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = cb.tcgic.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 10.20.6.43,167.156.228.116
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 10.20.6.43,167.156.228.116
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: NotLog - C:\WINDOWS\SYSTEM32\SGLogEx.dll
O20 - Winlogon Notify: SGLogNotification - C:\WINDOWS\SYSTEM32\SGLogNotification.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Administrator Helper (AdmHlprS) - Unknown owner - C:\WINDOWS\system32\AdmHlprS.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CSI ECM Socket Listener - Unknown owner - C:\WINDOWS\Ecm4\Installer\EcmComSocketListenerService\EcmComSocketListenerService.exe
O23 - Service: Configuresoft ECM Remote Client (CSIRemoteC) - Configuresoft, Inc. - C:\Program Files\Configuresoft\CSI Remote Client\CSIRemoteCSvc.exe
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - International Business Machines Corporation - C:\SQLLIB\BIN\db2jds.exe
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - International Business Machines Corporation - C:\SQLLIB\BIN\db2sec.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rational Agent Controller - Unknown owner - C:\Program Files\IBM\AgentController\bin\ACWinService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Oracle92RUNClientCache - Unknown owner - c:\oracle\BIN\ONRSD.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SafeGuard Easy Control (SgeCtl) - Utimaco Safeware AG - C:\Program Files\Utimaco\SafeGuard Easy\SgeCtl.exe
O23 - Service: SafeGuard SGLOG Player (SgLogPlayer) - Utimaco Safeware AG - C:\WINDOWS\system32\SgLogPlayer.exe
O23 - Service: Symantec Protection Agent 5.1 (SmcService) - Symantec Corporation. - C:\Program Files\Symantec\SPA\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: SafeGuard Easy Workstation Server (WksCfgSrv) - Utimaco Safeware AG - C:\Program Files\Utimaco\SafeGuard Easy\WksCfgSrv.exe
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End of file - 14309 bytes