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Computer Won't Recognize My Mouse:-p

 
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EightBelow0



Joined: Mar 24, 2004
Posts: 51



PostPosted: Fri Apr 22, 2005 1:09 am    Post subject:

My computer stopped recognizing my mouse about a day ago after i restarted it. Its done it before but i was able to fix it just by running windows in safe mode. This time however, I wasn't able to fix it. I have another mouse that i hooked up and tried but that didn't work either so I'm guessing its my computer. I need to know how to get my computer to recognize it cause its really annoying trying to do everything using only a keyboard. Please help!

[the mouse isn't USB]
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zlim



Joined: Mar 11, 2005
Posts: 2747



PostPosted: Fri Apr 22, 2005 1:51 am    Post subject:

It sounds like there might be a problem with your P/S 2 port. Turn on the computer and enter the BIOS (presenting F1 may do it or your screen may tell you what to press to enter set as it boots up). Check to be sure that the P/S 2 port is enabled in the BIOS.

If it is once the computer boots up, see if you can get to device manager and look to see what is under the input devices.
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EightBelow0



Joined: Mar 24, 2004
Posts: 51



PostPosted: Fri Apr 22, 2005 2:50 am    Post subject:

My keyboard is also P/S 2 and works fine but I'll try. Thanks.
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patio



Joined: Feb 03, 2004
Posts: 5596



PostPosted: Fri Apr 22, 2005 3:42 am    Post subject:

Since it just started happening were there any other changes made to the system?
New hardware or software ? ?

patio.
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EightBelow0



Joined: Mar 24, 2004
Posts: 51



PostPosted: Fri Apr 22, 2005 4:56 am    Post subject:

No nothing that I can remember, this time or last.
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goretsky



Joined: Dec 07, 2002
Posts: 9845

Location: Southern California

PostPosted: Fri Apr 22, 2005 5:25 am    Post subject:

Hello,

What brand and model of mouse do you have, and which version of Microsoft Windows is your computer running?

Regards,

Aryeh Goretsky
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EightBelow0



Joined: Mar 24, 2004
Posts: 51



PostPosted: Fri Apr 22, 2005 5:30 am    Post subject:

Its the same mouse that came with my computer which is an eMachines(honestly the best computer I ever used). The model name of the mouse is SAGM002. And I'm running XP Home.
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randiroo76073



Joined: Feb 15, 2003
Posts: 792



PostPosted: Fri Apr 22, 2005 9:14 am    Post subject:

EightBelow0, just because your keyboard works doesn't mean your mouse should, they're 2 different ports. like mentioned above try to ck in devise manager.
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patio



Joined: Feb 03, 2004
Posts: 5596



PostPosted: Fri Apr 22, 2005 1:18 pm    Post subject:

Doing a google for your drivers showed 3 or 4 forum results of probs with that device...
It is a NewGen_SAGM002.

With the price of mice i'd just buy a new one...

patio.
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Ehwaz001



Joined: Jan 10, 2004
Posts: 1236



PostPosted: Sat Apr 23, 2005 3:04 pm    Post subject:

Well, I sure hope that solves the problem. Because if your PS/2 port for your mouse on the motherboard is damaged, you are either goign to have tu switch to an USB mouse or replace the motherboard, since using a soldering iron to put a new PS/2 port on the motherboard is not going to be easy and voids warranty.

Could you check if none of the pins on the PS/2 plug are missing?

Greetings,
Ehwaz001
B)

Added image to show how the pins should be properly alligned.


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Image URL: http://www.mak.co.uk/kbmsconn.jpg
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EightBelow0



Joined: Mar 24, 2004
Posts: 51



PostPosted: Sun Apr 24, 2005 1:02 am    Post subject:

I checked and all the pins are there and inline. I hope its not the PS/2 port but just incase when I buy a new mouse I'll be sure to get a USB one.

Thanks everyone!
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goretsky



Joined: Dec 07, 2002
Posts: 9845

Location: Southern California

PostPosted: Mon Apr 25, 2005 7:54 am    Post subject:

Hello,

Do you have another computer you could try the mouse on?

Regards,

Aryeh Goretsky
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EightBelow0



Joined: Mar 24, 2004
Posts: 51



PostPosted: Mon Apr 25, 2005 10:24 pm    Post subject:

No right now I only have the one.
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goretsky



Joined: Dec 07, 2002
Posts: 9845

Location: Southern California

PostPosted: Tue Apr 26, 2005 5:54 am    Post subject:

Hello,

When you obtain a replacement mouse, you may wish to get one that works with both the PS/2 and USB ports. You can then use it to help troubleshoot the problem--if the new mouse works in the PS/2 port, then it was likely a problem with the old mouse. If the new mouse doesn't work in the PS/2 port, then it was likely a problem with the port.

Regards,

Aryeh Goretsky
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