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Chkdsk Volume Is Dirty. Please Help

 
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Wed Feb 02, 2005 2:48 pm    Post subject:

Hello all. This is my first time here and I am not very computer savvy, so please bare with me. I am hoping that you know more than I do and I am pretty darn sure that this will be the case. LOL!

I will explain as much as I possibly can as well as tell you everything I have already tried.

Since last night (because of improper shut down), everytime I get onto the computer it runs the Chkdsk. While it does it says..."Checking file system on c: The type of the file system is NTFS The volume is dirty". It also says a bunch of other things but most of which disappears before I can read it.

Once I am on I get an error message stating... "The file or directory c: is corrupt and unreadable. Please run the Chkdsk utility".

Ok, so I click onto START and then onto RUN and type in Chkdsk c: /f to run chkdsk and fix any system errors. It runs....

I get a prompt that says something about the disk being locked and asks if I want to run the Chkdsk the next time I restart. I say YES and restart my pc.

Again the pc runs the chkdsk and again it says... "Checking file system on c: The type of the file system is NTFS The volume is dirty".

And once I am on I still get the same error message.... "The file or directory c: is corrupt and unreadable. Please run the Chkdsk utility".

I also ran Chkdsk c: /r which took longer as it was a 5 step process. It did not help either.

I ran adaware, Disk clean-up, Defrag..... Nothing helps.

I search the help section and found an article regarding detecting and repairing disk errors. It told me to open MY COMPUTER, click PROPERTIES, Under ERROR CHECKING click CHECK NOW. Then select SCAN FOR AND ATTEMPT RECOVERY OF BAD SECTORS.

I did all this, went through the whole process and it did not help either.

I do not know what else to do. I have googled for info and followed as much as I could. The only thing I have read about and did not try is the Recovery thing. I don't know how to and do not feel safe fiddling without some sort of guidance.

Can you help? If you can, please remember to talk in itty bitty steps as I am like a kindergartner when it comes to this. All of the items I did up until this point were tips that I found on the Microsoft website and other sites.

If it is easier to send me an email with detailed steps or even a good site that has a step by step process, than by all means, go ahead and email.

TIA! Christie
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Just_a_nobody



Joined: Jul 13, 2004
Posts: 415



PostPosted: Wed Feb 02, 2005 6:07 pm    Post subject:

Hey ComputerProblems...I have never run into this problem, but you might try this: Take a look here: http://www.kellys-korner-xp.com/xp_abc.htm

Select C and then scroll to Checkdisk.
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Thu Feb 03, 2005 12:01 am    Post subject:

Thanks. I did look at the site (saved it for future ref) but I did not see anything that tells me how to "fix" my pc. Only how to get the error pop up from "popping up".

Since my posting I also did a system recover dated for the 31st. The probs started yesterday so I went back to the day prior. However, this did absolutely nothing.

I read somewhere that I may have damaged my HDD. Will I need a new one?

Christie
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usasma



Joined: May 06, 2003
Posts: 5006



PostPosted: Thu Feb 03, 2005 12:18 am    Post subject:

Have you backed up all your important data? If this is a hard disk failure, you stand to lose your work unless you back it up now (if possible)

Two possibilities come to mind 1) a virus, or 2) a bad hard drive

Did you run a virus scan?

Did you run an online virus scan (free here - [url=http://www.trendmicro.com)]http://www.trendmicro.com)[/url] ?

Have you tried the Recovery console (assuming you're using Windows XP).

Have you tried to run a SMART disk tool to see if your hard drive is ok (free utility here: [url=http://www.almico.com/speedfan.php)]http://www.almico.com/speedfan.php)[/url]? After you set SpeedFan up, open it's interface and go to the SMART tab and select your hard disk from the dropdown menu at the top. The screen will tell you if you've got a problem or not.
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Thu Feb 03, 2005 2:06 am    Post subject:

Hello. Yes, I did run a virus scan and found nothing. I used McAfee. It scan automatically but I also went and scanned again.

It is my understanding that my problem could be caused by an improper shut down. This is highly possible as the pc was improperly shut down right before the problem started. So I really believe this to be the cause.

I have not yet backed up my files, though we have discussed it. Probably a good idea.

I did do a recovery and went back to the 31st. The computer probs started yesterday so my thinking was that I could go back to the day before and hopefully it would fix it. However, it did not help at all.


I will try the smart disk tool that you mentioned. It can't hurt to try.

I did follow these steps to check my Hard Drive Disk c:

1.) Open My Computer and then select the local disk you want to check.
2.) On the FILE menu, click PROPERTIES
3.) On the TOOLS tab, under ERROR-CHECKING, click CHECK NOW
4.) Under CHECK DISK OPTIONS, select the SCAN FOR AND ATTEMPT RECOVERY OF BAD SECTORS check box.

It went through it's thing and then more or less said it was done. It did not give me an error message. But my pc is still going through the chkdsk on each restart (stating the volume is dirty) and it still gives me the same error message everytime I use any program which is located on c: (McAfee, Firefox, etc.) If it is located on drive c: then I get the error message when I try to access the program (stating... "The file or directory c: is corrupt and unreadable. Please run chkdsk utility)

It just seems to be a never ending cycle.

Christie
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usasma



Joined: May 06, 2003
Posts: 5006



PostPosted: Thu Feb 03, 2005 2:20 am    Post subject:

Yes, it could be a disk error caused by an improper shutdown - and there's many things that you can do to fix a disk error. Since it appears that we've ruled out malware, let's check the hardware status of the drive using the SMART tool in speedfan. Once we know the status of the drive we can proceed with other options.

Regardless of what happens, your personal data is in danger of being lost. Back it up now, because you never know when this computer will fail on you!

System Restore doesn't always restore everything - that's a problem with it!

The chkdsk and the error checking tool should have fixed any "ordinary" disk error caused by an improper shutdown - that's why we want to rule out the other stuff.
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Thu Feb 03, 2005 3:46 am    Post subject:

I will have to see what my BF can do about the Speedfan download. I downloaded it and received the following error message when trying to open it...

G:\installspeedfan420exe could not be saved because an unknown error occurred.

Then it said to try saving it to another location, but I do not know how to. Received this same error message when I tried to download a photo editing program a couple of weeks ago too. So it is unrelated to this problem I am currently having.
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Thu Feb 03, 2005 12:18 pm    Post subject:

My BF got Speedfan working this morning and ran it. I am not really sure what to look for although when we ran it a list appeared that either had a green OK icon next to it or no icon at all. We did not receive any error messages or warnings.
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ACE 1



Joined: Dec 11, 2004
Posts: 2



PostPosted: Thu Feb 03, 2005 2:24 pm    Post subject:

If you have an xp disk you could try loading it in and going for a repair and not a complelet load.
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usasma



Joined: May 06, 2003
Posts: 5006



PostPosted: Thu Feb 03, 2005 2:51 pm    Post subject:

OK, the Green or nothing means that the hard drive checks out ok (well, not really, but it's good enough for our purposes right now.

Are you using Windows XP? The following suggestions depend on that :)

Next, try to run the command "sfc.exe /scannow" (without the quotes) from the Command Prompt (it's under Accesories in your Programs menu. This step probably isn't necessary, but it will prevent us from having to go into it later on.

When that's done go to this site: ( http://www.theeldergeek.com/recovery_console.htm ) and install the Recovery Console on your system. Once it's installed, run the command "fixmbr" (without the quotes) to fix your master boot record and then exit the recovery console and reboot.

If this hasn't helped the problem, I'd either go to your hard drive manufacturer's site, or to http://www.protonic.com where you can get free technical support one-on-one (I'm a volunteer tech there BTW)

Good luck!
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Thu Feb 03, 2005 4:52 pm    Post subject:

Yes, I do have XP but I do not have a disc. The only disks I have are the DELL discs that came with the computer (for drivers, etc.)


I will follow your recommended steps and see what happens. I really appreciate the help!

Christie
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Fri Feb 04, 2005 2:25 am    Post subject:

I found the XP cd.

Ok. I tried to follow the instructions on http://www.theeldergeek.com/recovery_console.htm for installing the recovery console.

I ran into a problem with the first step.

It says to press START and then RUN and type in G:\i386\winnt32.exe /cmdcons

Only my CD Drive in on D so I typed D:\i386\winnt32.exe /cmdcons

Anyways.. I get the following message and do not know what to do.

"Windows Setup-
Setup cannot continue because the version of windows on your computer is newer than the version on CD."

"Warning: If you decide to delete the newer version of windows that is currently installed on your computer, the files and settings cannot be recovered".

So, what do I do?????

I assume that my computer has a newer version because of a service pack update I took at one time?
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Claymore



Joined: Mar 09, 2005
Posts: 2034



PostPosted: Fri Feb 04, 2005 4:09 am    Post subject:

If you want to have a go at correcting your original problem you could try this:

Go to Start => Run and type in cmd to open a Command window.
Type in chkntfs C: It should tell you if the dirty bit is set ("C: is dirty")
If it is, type in chkntfs /x C:
This will prevent chkdsk from scanning drive C: at startup.

To reset it to normal, again open a Command window, and type in chkntfs /d
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Fri Feb 04, 2005 4:53 am    Post subject:

I can try that but let me ask you... Is this just to stop the chkdsk from running? If so, is this a good idea since there may be a reason for it? I don't just wanted to stop the chkdsk from running if there is an underlying issue.
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Claymore



Joined: Mar 09, 2005
Posts: 2034



PostPosted: Fri Feb 04, 2005 6:15 am    Post subject:

The dirty bit is set for two main causes - a software problem such as your improper shutdown, or a more serious hardware problem that can indicate a failing drive. With the tests you ran it seems like the former is the likely culprit. It is this dirty bit that during the transfer of data instructs your computer to run the chkdsk at startup (autochk).
The instruction I gave should get you out of the endless checking loop as, yes, it will instruct chkdsk to run without checking drive C:. You can then try some other things, such as chkdsk without the /f switch (read-only), a defrag of the drive. You could then reset chkntfs back to default using the /d switch and run chkdsk /f again.
Worth a shot.
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usasma



Joined: May 06, 2003
Posts: 5006



PostPosted: Fri Feb 04, 2005 12:56 pm    Post subject:

Thanks Claymore! I never even knew about chkntfs! A great tool!

John
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ComputerProblems



Joined: Feb 02, 2005
Posts: 9



PostPosted: Fri Feb 04, 2005 2:12 pm    Post subject:

Well heck, I think I am just making things worse.

I clicked START

Clicked RUN

Typed in CMD and the black command box came up.

Typed in chkntfs C:

It did tell me C: is dirty

I then typed in chkntfs /x C:

Nothing happened (not sure if it is supposed to visually do anything).

Then I ran chkdsk without the /f which was read only

Then I went to defrag but it will not let me and gave me the following message

"Disk Defragmenter has detected that chkdsk is scheduled to run on volume: (CSmile. Please run Chkdsk /f"

I restarted pc, it ran chkdsk.

Retried defrag but same error message.

Went in and ran chkdsk /f (which tells me to restart) I do...... Same Ol' Same Ol'

I am sorry to be a pain. But since I am the one who screwed the pc up, BF is leaving it up to me to fix it as he has his own PC and could care less whether this one worked or not. LOL! Unfortunately my pc experience is limited to getting online, sending emails, etc.
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usasma



Joined: May 06, 2003
Posts: 5006



PostPosted: Fri Feb 04, 2005 8:49 pm    Post subject:

The way I learned about PC's (many, many years ago) was to screw them up and then get some pointers on how to fix them.

Is your PC still under warranty by Dell?

If you have the Diagnostics CD, insert it in the computer and boot from it (usually there's a special key to use - it should be in your documentation). Then run the test that refers to "Run the 32 bit Dell diagnostics". Then copy the error message here and someone should be able to point you where to go.

FYI - I got this info from this post in another forum: http://forums.infoprosjoint.net/showthread.php?t=6661
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User: inactive
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PostPosted: Sat Feb 05, 2005 12:51 am    Post subject:

Jeez, you could be messing with this for weeks trying to figure it out. First, will your computer run? That is, can you get it to go into Windows? Can you back up your data? If so, back it up now. Boot to the Operating System Recovery disk that Dell sent you, format the thing (not the quick format )and reinstall XP. If you have a problem with your hard drive, you will find out soon enough. What's up with Dell anyway? All I've done for the last 3 weeks is replace hard drives in Dell computers.
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Just_a_nobody



Joined: Jul 13, 2004
Posts: 415



PostPosted: Thu Feb 10, 2005 7:02 pm    Post subject:

I believe the dirty bit that is referred, is the chkdsk at bootup. I sent a website address for www.kellys-korner, this was the area in that website that I was referring to.

Check Disk - Disk Checking Runs Upon Boot

Check Disk runs on every boot: Note - I have seen this happen when Windows File Protection has either been disabled or not allowed to run upon canceling the bootup Check Disk.

Suggestions and Checkpoints:

Go to Start/Run/CMD and type in: fsutil dirty query c:
(Modify the drive letter accordingly)

If it comes back as dirty, it hasn't cleared. For more information go to Start/Run/CMD and type in: CHKNTFS /?

Option: From a command prompt type chkntfs /D and then reboot, a chkdsk should run but not again on next boot.


Additional

This edit does not work for all users, circumstances depending:

Disable or Enable CheckDisk Upon Boot (Line 82)
http://www.kellys-korner-xp.com/xp_tweaks.htm

To use the Regedit: Save the REG File to your hard disk. Double click it and answer yes to the import prompt. REG files can be viewed in Notepad by right clicking on the file and selecting Edit.

Chkdsk Runs Each Time That You Start Computer
http://support.microsoft.com/support/kb/ar...s/q316/5/06.asp

Checkpoint:

Go to Start/Run/Regedit and navigate to this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Highlight the Winlogon file.

In the list look for "SFCScan", this should be set to (0) if it is set to (1) the scan will happen at every boot.

Go to Start/Run/Regedit and navigate to this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

Look for the REG_MULTI_SZ value with the following name: BootExecute. This value contains commands that will be executed at startup. The default value is: autocheck autochk *

After scheduling one or more chkdsks, the entry will contain one or more autochk lines. Delete each of these lines and put the default one in place.

If you always want a check to be performed at startup, change the value to: autocheck autochk /f *

If you don't want any checks to be performed, delete all autocheck entries.

Last checkpoint: Modify as needed:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\cleanuppath
Registry entry should read: %SystemRoot%\system32\cleanmgr.exe /D %c

How to schedule a CHKDSK on every boot
Chkdsk Runs Each Time That You Start Computer After Upgrade to Windows XP

Scandisk after a Bad Shutdown - Go to Start/Run/CMD and type in: CHKNTFS/T:4
Where 4 is the amount of waiting time.

Automating Disk Cleanup Tool in Windows
An Explanation of CHKDSK and the New /C and /I Switches

Use the scheduler and run chkdsk with the automatic switches for unattended operation (chkdsk /? will list the options for you). To open Scheduled Tasks, click Start, click All Programs, point to Accessories, point to System Tools, and then click Scheduled Tasks. You can also use TweakUI to automatically login if you have logged off the system to allow chkdsk access.

Restore Disk Cleanup - cleanmgr (Line 84)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Disk Cleanup freezes during the Compressed File Phase: This edit correct the problem:

Disk Cleanup - Compressed Old Files Freezes (Line 4Cool
http://www.kellys-korner-xp.com/xp_tweaks.htm

To use the Regedit: Save the REG File to your hard disk. Double click it and answer yes to the import prompt. REG files can be viewed in Notepad by right clicking on the file and selecting Edit.

How to Automate the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?...b;EN-US;Q315246

I hope this helps.
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