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Call Of Duty 2 Troubleshooting and FAQ


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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Tue Jan 10, 2006 5:33 am    Post subject:

Glad you got it working, enjoy the game!
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911401



Joined: Jan 14, 2006
Posts: 11



PostPosted: Sat Jan 14, 2006 4:27 pm    Post subject:

hello!I got a problem.When I start call of duty2 it said directx has encountered an unrecoverable error.Can you help.Thanks.
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Sun Jan 15, 2006 6:42 am    Post subject:

Quote:

hello!I got a problem.When I start call of duty2 it said directx has encountered an unrecoverable error.Can you help.Thanks.


Hello 911401 and welcome to Lockergnome!

Make sure that you have the latest drivers for your graphics card, sound card and motherboard chipset.
Make sure all unnecessary background tasks have been closed.
Try setting the hardware acceleration for your sound card to Basic acceleration.
Try downloading DirectX from the Microsoft site and reinstalling it.

What are your system specs?
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911401



Joined: Jan 14, 2006
Posts: 11



PostPosted: Sun Jan 15, 2006 10:12 am    Post subject:

where can i find my system specs?
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Sun Jan 15, 2006 12:05 pm    Post subject:

The easiest way to find out your specs would be for you to download and run Belarc Advisor. Belarc will then analyse your hardware and display a report. Copy and paste your specs with your next post, please don't post any personal details such as ip addresses etc...
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911401



Joined: Jan 14, 2006
Posts: 11



PostPosted: Sun Jan 15, 2006 1:25 pm    Post subject:

Windows XP Media Center Edition Service Pack 2 (build 2600)
2,80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secon250,03 Gigabytes Usable Hard Drive Capacity
219,07 Gigabytes Hard Drive Free Space

HP DVD Writer 640c [CD-ROM drive]
IDE-DVD DROM6216 [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3250823AS [Hard drive] (250,06 GB) -- drive 0dary memory cache

HP Pavilion 061 PX721AA-ABA m7160n 0qn1114RE101LIMES00
System Serial Number: CNN52800LB NA570
Enclosure Type: Desktop

Board: ASUSTek Computer INC. LIMESTONE 1.04
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.03 05/19/2005
Drives

1016 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty

c: (NTFS on drive 0) 239,85 GB 215,93 GB free
d: (FAT32 on drive 0) 10,18 GB 3,14 GB free


Intel® 82801GB Serial ATA Storage Controllers - 27C0
Intel® 82801GB Ultra ATA Storage Controllers - 27DF
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller]

Intel® 82801GB USB Universal Host Controller - 27C8
Intel® 82801GB USB Universal Host Controller - 27C9
Intel® 82801GB USB Universal Host Controller - 27CA
Intel® 82801GB USB Universal Host Controller - 27CB
Intel® 82801GB USB2 Enhanced Host Controller - 27CC Conexant Falcon II NTSC Video Capture
Realtek High Definition Audio

VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (3x)
Microsoft eHome Infrared Transceiver
HP PS2 Keyboard (2K - 3)
Microsoft eHome Remote Control Keyboard keys
PS/2 Compatible Mouse
eHome Infrared Receiver
USB Mass Storage Device
USB Root Hub (5x)

Belarc - Advisor 38d8938c
Microsoft - Interactive Training
Microsoft - Internet Explorer
Microsoft - Office Standard Edition 2003
Microsoft - WebFldrs XP
Microsoft - Windows XP Media Center Edition
Microsoft - Works
Microsoft - Works 8.0
Sonic Solutions - Sonic Express Labeler
Sonic Solutions - Sonic MyDVD Plus
Sonic Solutions - Sonic RecordNow Audio
Sonic Solutions - Sonic RecordNow Copy
Sonic Solutions - Sonic RecordNow Data
Sonic Solutions - Sonic Update Manager
Symantec Corporation - MSRedist 1
Symantec Corporation - Norton AntiSpam 1
Symantec Corporation - Norton AntiVirus 2005 1
Symantec Corporation - Norton Internet Security 1
Symantec Corporation - Norton Security Center 1
Symantec Corporation - Norton WMI Update 1
Symantec Corporation - SymNet 1
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Sun Jan 15, 2006 3:27 pm    Post subject:

Belarc had problems detecting your graphics card.
Can you run DirectX diagnostics please.

Click start > click run > type dxdiag > click ok > click on display.
In the top left hand corner it will display information on your graphics card can you post that as well.
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911401



Joined: Jan 14, 2006
Posts: 11



PostPosted: Sun Jan 15, 2006 3:57 pm    Post subject:

name:Intel®82945G Express chipset Family

manufacturer:Intel Corporation

chip type:Intel®82945G Express chipset Family

DAC type:Internal

approx.total memroy:224.0MB

current display mode:1280X1024(32 bit)(60Hz)

monitor:Plug and Play Monitor
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Mon Jan 16, 2006 3:41 am    Post subject:

You have Intel integrated graphics which doesn't work with the game. To be able to play the game you'll need to upgrade your graphics card.
If this is your PC then you have one 16x PCI Express slot which means you can upgrade to one of the latest graphics cards.
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berkelaar



Joined: Jan 16, 2006
Posts: 2



PostPosted: Mon Jan 16, 2006 9:26 am    Post subject:

Hi Zeus,

I have also a problem with running call of duty 2 on my notebook..
i also receive the Directx error..

my graphic card is a ; mobile intel 915GM/GMS, 910GML Express
dac type; internal
128 mb
1024*768 (32 bit)

how can i fix call of duty 2?

thanx for the help!!

greetz berkelaar
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Mon Jan 16, 2006 10:56 am    Post subject:

Hello berkelaar and welcome to Lockergnome!

The Intel integrated graphics cards aren't capable of running the game so the game doesn't need fixing.
The graphics card on laptops can't be upgraded so you need a new laptop.
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911401



Joined: Jan 14, 2006
Posts: 11



PostPosted: Mon Jan 16, 2006 8:53 pm    Post subject:

ohhh .Anyways i`m not very good with computers and finding stuff so is it ok if you can tell me where i can upgrade it please.thanks and one more thing thats definitly my computer.
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MrGold



Joined: Dec 05, 2005
Posts: 2



PostPosted: Mon Jan 16, 2006 10:04 pm    Post subject:

Quote:

The MrGold and welcome to Lockergnome!

First thing to try would be to run Driver Cleaner to clean up previous driver installations and then install the latest Nvidia drivers.
Then try updating your sound card drivers.
If that doesn't work download and reinstall DirectX.


I'm sorry for the late reply and thanks for the welcome. Here is my feedback;

Upgrading my graphique and sound card drivers didn't help, so I decided to go for a DirectX reinstall, eventhough I wasn't so eager to do that... It went wrong like I thought it would :unsure: I ended up with a half DX 8 install that I couldn't update to 9.0c and I couldn't play any game anymore. I had to format Sad Afther the format COD2 just played smouthly on my machine, and I could finish it without any problems.
But PC problems never end :tongue: Now I have Need for Speed Most Wanted, and it doesn't play fine. I have like 3fps all the time (intro, menu, ingame) and any graphical setting + graphical glitches at the highest resolution. It only went smoothly the 2nd after install (no horribal lagg and no graph glitches at high res), but after that it went back to 3fps. Strangest problem I ever had so far. Anyways

Thanks for the support guys, you're doin a great job!!! :thumbup:
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Tue Jan 17, 2006 4:25 am    Post subject:

Quote:

ohhh .Anyways i`m not very good with computers and finding stuff so is it ok if you can tell me where i can upgrade it please.thanks and one more thing thats definitly my computer.


Any local computer shop can upgrade the graphics card or you could buy the graphics card online and have someone fit it for you.
I would recommend nothing less than a Geforce 6800 series graphics card for Call of Duty 2.

Quote:
Afther the format COD2 just played smouthly on my machine, and I could finish it without any problems.
But PC problems never end :tongue:

Glad you got it working, enjoy the game!

Quote:
Now I have Need for Speed Most Wanted, and it doesn't play fine. I have like 3fps all the time (intro, menu, ingame) and any graphical setting + graphical glitches at the highest resolution. It only went smoothly the 2nd after install (no horribal lagg and no graph glitches at high res), but after that it went back to 3fps. Strangest problem I ever had so far. Anyways

If you need help with NFSMW post a new topic.
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berkelaar



Joined: Jan 16, 2006
Posts: 2



PostPosted: Tue Jan 17, 2006 8:49 am    Post subject:

Quote:

Hello berkelaar and welcome to Lockergnome!

The Intel integrated graphics cards aren't capable of running the game so the game doesn't need fixing.
The graphics card on laptops can't be upgraded so you need a new laptop.



Oh thats too bad...
I tried to download the update from call of duty from the www.activision.com website
and now COD notes that "Failed to initialize renderer: version mismatch"
any more suggestions?
or just stop trying...?

thanx!

greetz berkelaar
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Tue Jan 17, 2006 12:06 pm    Post subject:

The game can't be fixed because it isn't broken. The problem lies with the Intel integrated graphics card which simply isn't powerful enough to run the game and isn't even supported by the game anyway.

Give up and buy a desktop with a decent graphics card, something like a Geforce 6800 series.
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911401



Joined: Jan 14, 2006
Posts: 11



PostPosted: Tue Jan 17, 2006 4:06 pm    Post subject:


ok.ill try and see if it works.thanks
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Edders



Joined: Jan 18, 2006
Posts: 3



PostPosted: Wed Jan 18, 2006 5:25 am    Post subject:

I have a problem with call of duty 2 i can play the multiplayer with dx9 on most settings put on high, though the single will freeze 5 mins in.I dont see any framerate problems so its runnimg fine but it just randomly freezes.Ive tried formating etc please help.
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ZEUS_GB



Joined: Jan 14, 2003
Posts: 5058

Location: UK

PostPosted: Wed Jan 18, 2006 8:56 am    Post subject:

Hello Edders and welcome to Lockergnome!

Try updating your hardware drivers (graphics card, sound card, motherboard).
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Edders



Joined: Jan 18, 2006
Posts: 3



PostPosted: Wed Jan 18, 2006 1:53 pm    Post subject:

Everythings up to date apart from motherboad driver cant find them the make is http://support.packardbell.com/uk/mypc/?sernr=046306920016

by the way my ppc has been upgraded since then.
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