Welcome to Lockergnome.
Download ATF Cleaner at http://www.atribune.org/ccount/click.php?id=1
Double-click ATF-Cleaner.exe to run the program. Under Main choose Select All
Click the Empty Selected button.
If you use the Firefox browser click Firefox at the top and choose Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use the Opera browser click 'Opera' at the top and choose 'Select All'
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
Go to
http://www.bleepingcomputer.com/combofix/how-to-use-combofix and follow the instructions on how to install the Recovery Console and run ComboFix. Go through all the steps until posting the log part. Post the combofix log here.
Download HijackThis at
http://www.greyknight17.com/spy/HijackThis.exe Create a folder at C:\HJT and move HijackThis.exe there. Double-click on the program to run it.
1. If it gives you an intro screen, just choose
Do a system scan and save a logfile.
2. If you don't get the intro screen, just hit
Scan and then click on
Save log.
3. Post the
hijackthis.log file here. Do not fix anything in HijackThis since they may be harmless.
General