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wenbo



Joined: Sep 15, 2003
Posts: 420

Location: Ontario, Canada

PostPosted: Thu Nov 26, 2009 6:32 pm    Post subject: AVG 9

Hello,

I just upgraded to AVG 9 and am a bit concerned that it's working correctly.

In the tray the AVG icon has a yellow triangle with an exclamation point on it. If I open it up it says I am protected. I notice that Resident Shield is missing from the Overview page so I don't know if it's working or not.

Also I can't seem to get it to recognize my scan schedule. Maybe it will change upon reboot, I'm not sure.

Any suggestions? Am I fully protected?

Thanks
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drwho07



Joined: Nov 29, 2007
Posts: 2293

Location: Central FL, USA

PostPosted: Thu Nov 26, 2009 11:43 pm    Post subject:

Did you do a clean install, or an upgrade install?
Either you had a corrupted download or another running AV program interfered with the install.

I'd DE-Install the whole thing, then delete the AVG Program Folder in \Program Files\.

Download the install file again and go through the install process again.
Make sure that you shut down all other running programs before installing AVG.

Once it's installed properly, it will work just fine.
I've installed it at least 30 times so far, with NO problems.

Good Luck,
Doc Cool
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wenbo



Joined: Sep 15, 2003
Posts: 420

Location: Ontario, Canada

PostPosted: Fri Nov 27, 2009 7:13 pm    Post subject:

I tired to uninstall using the AVG uninstaller and it failed, twice. So I installed Revo Uninstaller and used it and it eliminated everything.

I reinstalled it and I still have the exact same problem I mentioned before.

Yellow triangle with exclamation point in icon, no Resident Shield showing in Overview page, which may or may not matter and it won't recognize my scan schedule.

Also I have the red windows warning icon in tray that says my anti-virus program is shut off or I don't have one. AVG says I am fully protected.

What now?
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zlim



Joined: Mar 11, 2005
Posts: 2747



PostPosted: Fri Nov 27, 2009 7:21 pm    Post subject:

I've replaced AVG with Avira AntiVir on 5 windows partitions in my house (2K and XP both Home and Pro installed).

If AVG is giving your problems, try either Avast or AntiVir, both offer free versions. Avast does require you to register, even for the free version, then sends you a key by email so you need to supply a working email address.
I can't offer any feedback because the computer I installed it on went nuts (not from Avast) and I had to restore it to its pre-Avast state. Since it isn't on the internet much, I did not install Avast again.
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davolente



Joined: Oct 04, 2003
Posts: 362

Location: Kent, UK

PostPosted: Fri Nov 27, 2009 10:17 pm    Post subject: Avast

I was loyal to AVG for years but found it getting a tad bloated and it seemed to be slowing down my machines, so gave AVAST a try and never looked back
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wenbo



Joined: Sep 15, 2003
Posts: 420

Location: Ontario, Canada

PostPosted: Fri Nov 27, 2009 10:23 pm    Post subject:

Thanks for the input.

It seems to be okay now, not sure why it decided to behave itself!

I've heard good things about Avast so if it give me any more grief I may just try it.
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pbp33411



Joined: Dec 01, 2006
Posts: 30



PostPosted: Sat Nov 28, 2009 3:57 pm    Post subject:

What I found with AVG9 is that it takes several updates/reboots before it is healthy ... one one of my laptop it was three reboots, and it was at least two on one desktop and another laptop. I stopped keeping track after that - three reboots may be the norm.
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wenbo



Joined: Sep 15, 2003
Posts: 420

Location: Ontario, Canada

PostPosted: Sat Nov 28, 2009 6:32 pm    Post subject:

I quit AVG.

When I booted up this morning the email scanner and resident shield weren't showing in the overview again, the yellow triangle was back on the icon and windows told me I have no anti-virus running.

I have since installed Avast. So we will see how that goes.

I can't seem to see an area where I can set up a scan though. I used to run a scan ever Monday morning at 1AM so it ran at night. This doesn't seem to have that option. Or am I missing it?

Any help with Avast would be appreciated.
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THoyboy



Joined: Jun 20, 2007
Posts: 4



PostPosted: Sun Nov 29, 2009 10:59 am    Post subject:

AVG problem is what our laptop produced .. the little triangls with !.
In our case this was because we had turned off the security checks it does on links on web pages opened. This is part of the excessive bloat that AVG has nowadays ! So check that you have no parts of the program switched off. On the other hand if you dont switch of this part it takes for ever to download a web page !!
Another problem with AVG is getting rid of it..Whatever you do their are always little bits left behind. These often prevent a reinstall! I gave up on it and installed Avast. An equally good program IMHO Smile
When you have another antivirus program installed AVG will detect it and refuse to install until you delete the other program..beginning to soud a bit like MIcrosoft approach ??
AVG are putting themselves out of the market..slowly but surely...
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kenmabmcc



Joined: Nov 20, 2003
Posts: 8251

Location: Dunedin, New Zealand.

PostPosted: Sun Nov 29, 2009 9:18 pm    Post subject: [Login to view extended thread Info.]

wenbo wrote:


I can't seem to see an area where I can set up a scan though. I used to run a scan ever Monday morning at 1AM so it ran at night. This doesn't seem to have that option. Or am I missing it?

.


I have not found that option in the free Avast.

You can schedule a Boot-time scan for when the computer is rebooted,
but that is not what you wanted.
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davolente



Joined: Oct 04, 2003
Posts: 362

Location: Kent, UK

PostPosted: Sun Nov 29, 2009 9:58 pm    Post subject: Bloaters [Login to view extended thread Info.]

Agree about the bloat on AVG. Like a lot of other current "improved" programs, it throws in "features" which are too unwieldy and complicated. That's one reason why I stopped using it.
Wenbo: Don't really think you actually need to schedule a specific scan. The resident protection will tell you in short order if anything nasty has sneaked in, as I can vouch!
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wenbo



Joined: Sep 15, 2003
Posts: 420

Location: Ontario, Canada

PostPosted: Sun Nov 29, 2009 10:40 pm    Post subject: [Login to view extended thread Info.]

Is there anything else out there besides AVG and Avast?

I'm afraid Avast confuses me. It isn't simple like AVG. It seems to be watching things I don't even have or use. There's no main page to set anything up. I really don't like it and don't even really know if it's working right.

My ISP gives me free Norton. I quit using it because it seems to be an energy hog.

Any suggestions?
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davolente



Joined: Oct 04, 2003
Posts: 362

Location: Kent, UK

PostPosted: Sun Nov 29, 2009 11:01 pm    Post subject: Avast [Login to view extended thread Info.]

I can't really see the problem. Granted, it's certainly different from AVG. Maybe you've got too set in your ways! Very Happy
It may not appear to be making a huge song and dance about what it's doing but it certainly works well. There's not really a lot to do. Just install it and it works. It auto-updates its database regularly. It seems to do it on every boot-up on my machine. Leave everything on default and it will do its stuff more than adequately. Suggest you persevere, although there isn't really much to persevere about! Smile .
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zlim



Joined: Mar 11, 2005
Posts: 2747



PostPosted: Mon Nov 30, 2009 1:09 am    Post subject: [Login to view extended thread Info.]

Quote:
I've replaced AVG with Avira AntiVir on 5 windows partitions in my house...
mentioned earlier in the thread.
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wenbo



Joined: Sep 15, 2003
Posts: 420

Location: Ontario, Canada

PostPosted: Mon Nov 30, 2009 4:22 am    Post subject: Re: Avast [Login to view extended thread Info.]

davolente wrote:
I can't really see the problem. Granted, it's certainly different from AVG. Maybe you've got too set in your ways! Very Happy
It may not appear to be making a huge song and dance about what it's doing but it certainly works well. There's not really a lot to do. Just install it and it works. It auto-updates its database regularly. It seems to do it on every boot-up on my machine. Leave everything on default and it will do its stuff more than adequately. Suggest you persevere, although there isn't really much to persevere about! Smile .


Well I may be set in my ways but I don't like what I can't control or understand.
I use Mailwasher Pro as my spam filter and it won't work properly with Avast. Hasn't worked all day.
I don't want it to do a scan on boot, I want it to do one when I want it to, on my schedule.

You can't set this to do anything. It just sits there and I have no idea if it working or not. It might work well but I have no idea.

Think I'll look for something else. May try want zlim suggested in previous post.

Thanks for all the input.
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davolente



Joined: Oct 04, 2003
Posts: 362

Location: Kent, UK

PostPosted: Mon Nov 30, 2009 11:22 am    Post subject: Mailwasher, etc. [Login to view extended thread Info.]

I also use Mailwasher Pro and don't have any problem with that and Avast together. Sounds like you've been "unlucky" !! Confused Smile
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drwho07



Joined: Nov 29, 2007
Posts: 2293

Location: Central FL, USA

PostPosted: Mon Nov 30, 2009 2:19 pm    Post subject: [Login to view extended thread Info.]

Going back to the original problem, removing or UN-Installing AVG, I reminded myself that I have a copy of the "AVG Removal Tool".
In fact I have both the 32 bit and 64 bit versions.
I also have the nag box remover.
(you know, that annoying little box that drops down under the AVG control panel every time you open it on your desktop)

Anyway, I've zipped up the two removal tools and the nag box remover and put them on MYBox.net for you to easily download.
Here's the link:
http://www.box.net/shared/fuk1ksaiv6

Even if you are satisfied with AVG FREE, as I am, you might still want to get rid of that annoying NAG BOX.

Literally millions of people, world wide, are very happily using AVG 9.0 FREE, so I'm not surprised that one or two people here or there have some kind of problem with it.
For myself and my hundreds of customers.... NO PROBLEMS.

On the other side of the coin.......... If you've ever had Norton AV on your computer (EVER), you should download and run the Norton Removal Tool.
I have the old registry script put out by Norton, to remove their registry entries.
It removed 1891 entries from the registry.

I run the Norton Removal Tool on every computer I work on, that's ever had Norton (anything) on it.
It gets rid of all the "Leftovers". Wink

Just a tip!

Cheers Mates,
The Doctor Cool
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Raydeo



Joined: Jun 23, 2005
Posts: 55

Location: Boring, Oregon

PostPosted: Mon Nov 30, 2009 2:59 pm    Post subject: AVG 9 [Login to view extended thread Info.]

I lost patience with AVG 'issues' as well :

Been using Avira for the last several months, and so far so good ...
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wenbo



Joined: Sep 15, 2003
Posts: 420

Location: Ontario, Canada

PostPosted: Mon Nov 30, 2009 6:08 pm    Post subject: [Login to view extended thread Info.]

Thanks Doc. Even though I used Revo-Uninstaller I see in the task manager that there is an AVG item still running so this tool will come in handy.

I have always liked AVG but for some reason 9.0 just doesn't work right on my machine. I may try again at some point.

Now I'm using Avira and it seems to be doing the job. Ran a scan last night and it only took less than 2 hours whereas AVG used to take 6! Hopefully it's working right.

Thanks for the input and help to all.
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drwho07



Joined: Nov 29, 2007
Posts: 2293

Location: Central FL, USA

PostPosted: Wed Dec 02, 2009 2:35 pm    Post subject: [Login to view extended thread Info.]

Revo was never designed to specifically get RID of AVG.
The AVG Removal tool was. USE IT!

I used Revo to get rid of MS Office 2007 and it left all sorts of things that I had to manually delete.


Cool
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