AVG 9

wenbo · Joined: Sep 15, 2003 Posts: 390 Location: Ontario, Canada

Hello,

I just upgraded to AVG 9 and am a bit concerned that it's working correctly.

In the tray the AVG icon has a yellow triangle with an exclamation point on it. If I open it up it says I am protected. I notice that Resident Shield is missing from the Overview page so I don't know if it's working or not.

Also I can't seem to get it to recognize my scan schedule. Maybe it will change upon reboot, I'm not sure.

Any suggestions? Am I fully protected?

Thanks

drwho07 · Joined: Nov 29, 2007 Posts: 1629 Location: Central FL, USA

Did you do a clean install, or an upgrade install?
Either you had a corrupted download or another running AV program interfered with the install.

I'd DE-Install the whole thing, then delete the AVG Program Folder in \Program Files\.

Download the install file again and go through the install process again.
Make sure that you shut down all other running programs before installing AVG.

Once it's installed properly, it will work just fine.
I've installed it at least 30 times so far, with NO problems.

Good Luck,
Doc Cool

wenbo · Joined: Sep 15, 2003 Posts: 390 Location: Ontario, Canada

I tired to uninstall using the AVG uninstaller and it failed, twice. So I installed Revo Uninstaller and used it and it eliminated everything.

I reinstalled it and I still have the exact same problem I mentioned before.

Yellow triangle with exclamation point in icon, no Resident Shield showing in Overview page, which may or may not matter and it won't recognize my scan schedule.

Also I have the red windows warning icon in tray that says my anti-virus program is shut off or I don't have one. AVG says I am fully protected.

What now?

zlim · Joined: Mar 11, 2005 Posts: 2657

I've replaced AVG with Avira AntiVir on 5 windows partitions in my house (2K and XP both Home and Pro installed).

If AVG is giving your problems, try either Avast or AntiVir, both offer free versions. Avast does require you to register, even for the free version, then sends you a key by email so you need to supply a working email address.
I can't offer any feedback because the computer I installed it on went nuts (not from Avast) and I had to restore it to its pre-Avast state. Since it isn't on the internet much, I did not install Avast again.

davolente · Joined: Oct 04, 2003 Posts: 317 Location: Kent, UK

I was loyal to AVG for years but found it getting a tad bloated and it seemed to be slowing down my machines, so gave AVAST a try and never looked back

wenbo · Joined: Sep 15, 2003 Posts: 390 Location: Ontario, Canada

Thanks for the input.

It seems to be okay now, not sure why it decided to behave itself!

I've heard good things about Avast so if it give me any more grief I may just try it.

pbp33411 · Joined: Dec 01, 2006 Posts: 25

What I found with AVG9 is that it takes several updates/reboots before it is healthy ... one one of my laptop it was three reboots, and it was at least two on one desktop and another laptop. I stopped keeping track after that - three reboots may be the norm.

wenbo · Joined: Sep 15, 2003 Posts: 390 Location: Ontario, Canada

I quit AVG.

When I booted up this morning the email scanner and resident shield weren't showing in the overview again, the yellow triangle was back on the icon and windows told me I have no anti-virus running.

I have since installed Avast. So we will see how that goes.

I can't seem to see an area where I can set up a scan though. I used to run a scan ever Monday morning at 1AM so it ran at night. This doesn't seem to have that option. Or am I missing it?

Any help with Avast would be appreciated.

THoyboy · Joined: Jun 20, 2007 Posts: 4

AVG problem is what our laptop produced .. the little triangls with !.
In our case this was because we had turned off the security checks it does on links on web pages opened. This is part of the excessive bloat that AVG has nowadays ! So check that you have no parts of the program switched off. On the other hand if you dont switch of this part it takes for ever to download a web page !!
Another problem with AVG is getting rid of it..Whatever you do their are always little bits left behind. These often prevent a reinstall! I gave up on it and installed Avast. An equally good program IMHO Smile

When you have another antivirus program installed AVG will detect it and refuse to install until you delete the other program..beginning to soud a bit like MIcrosoft approach ??
AVG are putting themselves out of the market..slowly but surely...

kenmabmcc

davolente · Joined: Oct 04, 2003 Posts: 317 Location: Kent, UK

Agree about the bloat on AVG. Like a lot of other current "improved" programs, it throws in "features" which are too unwieldy and complicated. That's one reason why I stopped using it.
Wenbo: Don't really think you actually need to schedule a specific scan. The resident protection will tell you in short order if anything nasty has sneaked in, as I can vouch!

wenbo · Joined: Sep 15, 2003 Posts: 390 Location: Ontario, Canada

Is there anything else out there besides AVG and Avast?

I'm afraid Avast confuses me. It isn't simple like AVG. It seems to be watching things I don't even have or use. There's no main page to set anything up. I really don't like it and don't even really know if it's working right.

My ISP gives me free Norton. I quit using it because it seems to be an energy hog.

Any suggestions?

davolente · Joined: Oct 04, 2003 Posts: 317 Location: Kent, UK

I can't really see the problem. Granted, it's certainly different from AVG. Maybe you've got too set in your ways! Very Happy

It may not appear to be making a huge song and dance about what it's doing but it certainly works well. There's not really a lot to do. Just install it and it works. It auto-updates its database regularly. It seems to do it on every boot-up on my machine. Leave everything on default and it will do its stuff more than adequately. Suggest you persevere, although there isn't really much to persevere about! Smile

.

zlim · Joined: Mar 11, 2005 Posts: 2657

wenbo · Joined: Sep 15, 2003 Posts: 390 Location: Ontario, Canada

davolente · Joined: Oct 04, 2003 Posts: 317 Location: Kent, UK

I also use Mailwasher Pro and don't have any problem with that and Avast together. Sounds like you've been "unlucky" !! Confused

drwho07 · Joined: Nov 29, 2007 Posts: 1629 Location: Central FL, USA

Going back to the original problem, removing or UN-Installing AVG, I reminded myself that I have a copy of the "AVG Removal Tool".
In fact I have both the 32 bit and 64 bit versions.
I also have the nag box remover.
(you know, that annoying little box that drops down under the AVG control panel every time you open it on your desktop)

Anyway, I've zipped up the two removal tools and the nag box remover and put them on MYBox.net for you to easily download.
Here's the link:
http://www.box.net/shared/fuk1ksaiv6

Even if you are satisfied with AVG FREE, as I am, you might still want to get rid of that annoying NAG BOX.

Literally millions of people, world wide, are very happily using AVG 9.0 FREE, so I'm not surprised that one or two people here or there have some kind of problem with it.
For myself and my hundreds of customers.... NO PROBLEMS.

On the other side of the coin.......... If you've ever had Norton AV on your computer (EVER), you should download and run the Norton Removal Tool.
I have the old registry script put out by Norton, to remove their registry entries.
It removed 1891 entries from the registry.

I run the Norton Removal Tool on every computer I work on, that's ever had Norton (anything) on it.
It gets rid of all the "Leftovers". Wink

Just a tip!

Cheers Mates,
The Doctor Cool

Raydeo · Joined: Jun 23, 2005 Posts: 53 Location: Boring, Oregon

I lost patience with AVG 'issues' as well :

Been using Avira for the last several months, and so far so good ...

wenbo · Joined: Sep 15, 2003 Posts: 390 Location: Ontario, Canada

Thanks Doc. Even though I used Revo-Uninstaller I see in the task manager that there is an AVG item still running so this tool will come in handy.

I have always liked AVG but for some reason 9.0 just doesn't work right on my machine. I may try again at some point.

Now I'm using Avira and it seems to be doing the job. Ran a scan last night and it only took less than 2 hours whereas AVG used to take 6! Hopefully it's working right.

Thanks for the input and help to all.

drwho07 · Joined: Nov 29, 2007 Posts: 1629 Location: Central FL, USA

Revo was never designed to specifically get RID of AVG.
The AVG Removal tool was. USE IT!

I used Revo to get rid of MS Office 2007 and it left all sorts of things that I had to manually delete.

Cool