MISSING RUN AND SHUTDOWN BUTTONS AND OTHER ISSUES PLEASE HE

justy22 · Joined: Dec 28, 2007 Posts: 14

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:07:00, on 28/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\ElsaWin\bin\LcSvrAdm.exe
C:\ElsaWin\bin\LcSvrDba.exe
C:\ElsaWin\bin\LcSvrHis.exe
C:\ElsaWin\bin\LcSvrKdS.exe
C:\ElsaWin\bin\LcSvrPas.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SCARDS32.EXE
C:\ElsaWin\bin\VSgate.exe
C:\ElsaWin\bin\LcSvrAuf.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Documents and Settings\J B\My Documents\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSCONFIG.EXE /auto
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/common/TraderMediaX.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/clien...uweb_si
O18 - Protocol: vw-wi - {0F3C833F-FB28-40EA-8CB9-6A55B996C3F6} - C:\ElsaWin\bin\wiProt.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\SYSTEM32\GEARSEC.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: ELSA Administration Service (LcSvrAdm) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAdm.exe
O23 - Service: ELSA Auftragsverwaltungs Service (LcSvrAuf) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAuf.exe
O23 - Service: ELSA DBA Server (LcSvrDba) - Volkswagen AG - C:\ElsaWin\bin\LcSvrDba.exe
O23 - Service: ELSA Historie Server (LcSvrHis) - Volkswagen AG - C:\ElsaWin\bin\LcSvrHis.exe
O23 - Service: ELSA KD-Nummern Server (LcSvrKds) - Volkswagen AG - C:\ElsaWin\bin\LcSvrKdS.exe
O23 - Service: ELSA PASS Server (LcSvrPAS) - Volkswagen AG - C:\ElsaWin\bin\LcSvrPas.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SIM Manager SCARD Service (TWKSCARDSRV) - TOWITOKO - German Technology - C:\WINDOWS\SCARDS32.EXE
O23 - Service: ELSA Vaudis Service (VSGate) - Volkswagen AG - C:\ElsaWin\bin\VSgate.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe (file missing)

--
End of file - 7364 bytes

Missing run and shutdown buttons also getting system will shutdown in 60 secs, done a virus scan found and deleted virus and spyware. Please help

greyknight17 · Joined: Feb 03, 2003 Posts: 5058 Location: Brooklyn, NY

Welcome to Lockergnome.

No need to post duplicate topics. I deleted the other copy Wink

Please print the below instructions or copy them to Notepad.

Do you have the latest Windows updates? OK, do the below quickly to see if it works.

Go to Start->Run and type in shutdown -a and see if that halts the 60 seconds shutdown problem. Then get the Malicious Removal Tool and run it to see if it can find the problem and patch it up.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

Delete this file if found:

C:\Program Files\Common Files\Microsoft Shared\Temp\MswService.exe

Search for mswservice.exe and delete all instances of it if found.

Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. Close the Registry Editor now. Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoClose"=dword:0000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoLogOff"=dword:0000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoRun"=dword:00000000

Save the file as "delete.reg". Make sure to save it with the quotes. Close Notepad. Double click on the delete.reg file and choose Yes to merge/add it to the registry. You may delete the file afterwards.

Run a scan at:

http://www.bitdefender.com/scan8/ie.html

If it has an option to remove infected items, choose to remove them. Post the log here if it has one. Restart and give us an update on this. Any improvements?

Run a new HijackThis scan. Save the log file and post it here.

justy22 · Joined: Dec 28, 2007 Posts: 14

Hi, Thanks for the reply

RUN button is missing so could'nt do all you said, done the rest but no difference.

also would like to say it reports, "services and controller app needs to close"
"services exe terminated code 1073741819"
then will shut down in 60 secs.
also lost some adminastrator rights, i can get around shutting down if i press f8 on start up and select use last known working settings but still system is unstable run and shutdown still missing.

Please help.

greyknight17 · Joined: Feb 03, 2003 Posts: 5058 Location: Brooklyn, NY

The shutdown -a command didn't work? Or you can't get it to work because of the missing run window? Try running the registry edit first (the text in green that I posted earlier). That should restore the run button.

justy22 · Joined: Dec 28, 2007 Posts: 14

Hi,

The run button is missing so i cant follow the instructions in the green text
as they require START - RUN

greyknight17 · Joined: Feb 03, 2003 Posts: 5058 Location: Brooklyn, NY

Find them in C:\windows\system32\ folder. You should find both regedit and notepad in there.

justy22 · Joined: Dec 28, 2007 Posts: 14

Hi, Thanks for your last reply.

Done everything in your instructions, system when booted up comes up with system and contorller app needs to close, services exe terminated code 1073741819,

shutdown -a works but system starts to freeze up, the only way to get into a working state is on start up F8 then choose last know good settings.

Please help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:20, on 03/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\ElsaWin\bin\LcSvrAdm.exe
C:\ElsaWin\bin\LcSvrDba.exe
C:\ElsaWin\bin\LcSvrHis.exe
C:\ElsaWin\bin\LcSvrKdS.exe
C:\ElsaWin\bin\LcSvrPas.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SCARDS32.EXE
C:\ElsaWin\bin\VSgate.exe
C:\ElsaWin\bin\LcSvrAuf.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\J B\My Documents\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {345F0B51-7209-40D6-832A-6A31D240FB48} - (no file)
O2 - BHO: Google Module - {531BE052-76FC-4b05-9CCD-AF6AA265113C} - strike12.dll (file missing)
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2K0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\Helper\superfindout.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/common/TraderMediaX.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/clien...uweb_si
O18 - Protocol: vw-wi - {0F3C833F-FB28-40EA-8CB9-6A55B996C3F6} - C:\ElsaWin\bin\wiProt.dll
O20 - Winlogon Notify: rqrrsqq - rqrrsqq.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\SYSTEM32\GEARSEC.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: ELSA Administration Service (LcSvrAdm) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAdm.exe
O23 - Service: ELSA Auftragsverwaltungs Service (LcSvrAuf) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAuf.exe
O23 - Service: ELSA DBA Server (LcSvrDba) - Volkswagen AG - C:\ElsaWin\bin\LcSvrDba.exe
O23 - Service: ELSA Historie Server (LcSvrHis) - Volkswagen AG - C:\ElsaWin\bin\LcSvrHis.exe
O23 - Service: ELSA KD-Nummern Server (LcSvrKds) - Volkswagen AG - C:\ElsaWin\bin\LcSvrKdS.exe
O23 - Service: ELSA PASS Server (LcSvrPAS) - Volkswagen AG - C:\ElsaWin\bin\LcSvrPas.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SIM Manager SCARD Service (TWKSCARDSRV) - TOWITOKO - German Technology - C:\WINDOWS\SCARDS32.EXE
O23 - Service: ELSA Vaudis Service (VSGate) - Volkswagen AG - C:\ElsaWin\bin\VSgate.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe (file missing)

--
End of file - 7996 bytes

greyknight17 · Joined: Feb 03, 2003 Posts: 5058 Location: Brooklyn, NY

Try to get that Malicious Removal Tool from another working computer and save it to a thumb drive or burn it to a CD. I want you to run that tool as soon as possible to see if it can detect and remove the exploit you have there. The same applies for the below if you don't have them on your computer:

Print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should NOT have any open browsers when you are following the procedures below.

Download ATF Cleaner at http://www.atribune.org/ccount/click.php?id=1. Don't run it yet.

Download SmitfraudFix at http://siri.urz.free.fr/Fix/SmitfraudFix.zip and extract the content (a folder named SmitfraudFix) to your desktop. Do not run it yet.

Restart your computer and boot into Safe Mode. If you don't know how, go to http://www.bleepingcomputer.com/tutorials/tutorial61.html

Once in Safe Mode, open the SmitfraudFix folder. Double-click on smitfraudfix.cmd and select option #2 - Clean by typing 2 and press Enter to delete infected files. You will be prompted Registry cleaning - Do you want to clean the registry? Answer Yes by typing Y and press Enter in order to remove the desktop background and clean registry keys associated with the infection. The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found). Answer Yes by typing Y and press Enter.

The tool may need to restart your computer to finish the cleaning process. If it doesn't, please restart it manually to get back to Normal Mode. A text file will appear onscreen, with results from the cleaning process. Copy and paste the content of that report into your next reply. The report can also be found at the root of the system drive, usually at C:\rapport.txt

WARNING: Running option #2 on a non infected computer will remove your desktop background.

Double-click ATF-Cleaner.exe to run the program. Under Main choose Select All
Click the Empty Selected button.

If you use Firefox browser click Firefox at the top and choose Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser click Opera at the top and choose Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Run a scan in HijackThis. Check each of the following if they still exist and hit Fix checked when ready:

O2 - BHO: (no name) - {345F0B51-7209-40D6-832A-6A31D240FB48} - (no file)
O2 - BHO: Google Module - {531BE052-76FC-4b05-9CCD-AF6AA265113C} - strike12.dll (file missing)
O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\Helper\superfindout.dll
O20 - Winlogon Notify: rqrrsqq - rqrrsqq.dll (file missing)

Delete these if found:

c:\windows\system32\strike12.dll
C:\Program Files\Helper\
c:\windows\system32\rqrrsqq.dll

Run AVG Anti-Spyware.
- Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
- AVG Anti-Spyware will now begin the scanning process. Be patient as this may take a little time.

Once the scan is complete do the following:
- If you have any infections you will prompted on what action to take. Select Apply all actions.
- Next select the Reports icon at the top.
- Select the Save report as button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).

Post the rapport.txt, AVG Anti-Spyware report and a new HijackThis log here.

Can the computer be on for more than 60 seconds now in Normal Mode?

justy22 · Joined: Dec 28, 2007 Posts: 14

Problem now fixed

Thanks for all your help greyknight17 ur a top guy

you have saved me from having to reformat and re install

greyknight17 · Joined: Feb 03, 2003 Posts: 5058 Location: Brooklyn, NY

Did the MRT do the trick?

I suggest posting the logs requested for one last check.

justy22 · Joined: Dec 28, 2007 Posts: 14

Hi

The MRT did'nt find anything, it must have been the other procedures that fixed it,

Heres my new log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:04:31, on 06/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\ElsaWin\bin\LcSvrAdm.exe
C:\ElsaWin\bin\LcSvrDba.exe
C:\ElsaWin\bin\LcSvrHis.exe
C:\ElsaWin\bin\LcSvrKdS.exe
C:\ElsaWin\bin\LcSvrPas.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SCARDS32.EXE
C:\ElsaWin\bin\VSgate.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\ElsaWin\bin\LcSvrAuf.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\J B\My Documents\HiJackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2K0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [CleanUp!] C:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/common/TraderMediaX.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/clien...uweb_si
O18 - Protocol: vw-wi - {0F3C833F-FB28-40EA-8CB9-6A55B996C3F6} - C:\ElsaWin\bin\wiProt.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DirMS_Defragmentation - Unknown owner - C:\Program Files\MATCO\DirmsService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\SYSTEM32\GEARSEC.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: ELSA Administration Service (LcSvrAdm) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAdm.exe
O23 - Service: ELSA Auftragsverwaltungs Service (LcSvrAuf) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAuf.exe
O23 - Service: ELSA DBA Server (LcSvrDba) - Volkswagen AG - C:\ElsaWin\bin\LcSvrDba.exe
O23 - Service: ELSA Historie Server (LcSvrHis) - Volkswagen AG - C:\ElsaWin\bin\LcSvrHis.exe
O23 - Service: ELSA KD-Nummern Server (LcSvrKds) - Volkswagen AG - C:\ElsaWin\bin\LcSvrKdS.exe
O23 - Service: ELSA PASS Server (LcSvrPAS) - Volkswagen AG - C:\ElsaWin\bin\LcSvrPas.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SIM Manager SCARD Service (TWKSCARDSRV) - TOWITOKO - German Technology - C:\WINDOWS\SCARDS32.EXE
O23 - Service: ELSA Vaudis Service (VSGate) - Volkswagen AG - C:\ElsaWin\bin\VSgate.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 8001 bytes

justy22 · Joined: Dec 28, 2007 Posts: 14

Hi

I wonder if you can help with another problem with my XP, had it for a while

When i delete something it usually never goes to the recycle bin, also the recycle bin states that it has 42 item in it but appears empty i try to delete but it comes up cannot delete the file name you specified is not valid or too long.

I ve check the recycle bin properties and their all ok

Please can you help

greyknight17 · Joined: Feb 03, 2003 Posts: 5058 Location: Brooklyn, NY

Make sure all traces of Norton/Symantec is removed from your system. Go to the Add/Remove Programs panel to confirm this.

Go to Start->Run and type in services.msc and hit OK. Then look for Symantec Core LC and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Go into HijackThis->Config->Misc Tools->Delete an NT service and type in Symantec Core LC and hit OK.

Delete this folder if found:

C:\Program Files\Common Files\Symantec Shared\

For the Recycle Bin issue, try this:

Go to My Computer->Tools (or View)->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders (it's Show all files for Windows 9 Cool

.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.
** You may change the above options back after your log is clean. If we ask you to fix something that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Go to C:\Recycler and rename it to something else (for example Recycler1 instead). Then find something to delete so Windows will recreate that Recycler folder. Then once that's done, try deleting the Recycler1 folder you just renamed.

Your log is clean.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.

To help prevent future spyware infections, read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.

justy22 · Joined: Dec 28, 2007 Posts: 14

Hi, Thanks for the reply

System was going great till i followed the above instructions then rebooted, system just freezes and is unstable.

will run in safe mode OK,

Please dont tell me the file you told me to delete has done this
C:\Program Files\Common Files\Symantec Shared\
i noticed there was quite a few files in this folder.

Please help

latest logfile

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:32:35, on 06/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\J B\My Documents\HiJackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2K0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/common/TraderMediaX.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/clien...uweb_si
O18 - Protocol: vw-wi - {0F3C833F-FB28-40EA-8CB9-6A55B996C3F6} - C:\ElsaWin\bin\wiProt.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DirMS_Defragmentation - Unknown owner - C:\Program Files\MATCO\DirmsService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\SYSTEM32\GEARSEC.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: ELSA Administration Service (LcSvrAdm) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAdm.exe
O23 - Service: ELSA Auftragsverwaltungs Service (LcSvrAuf) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAuf.exe
O23 - Service: ELSA DBA Server (LcSvrDba) - Volkswagen AG - C:\ElsaWin\bin\LcSvrDba.exe
O23 - Service: ELSA Historie Server (LcSvrHis) - Volkswagen AG - C:\ElsaWin\bin\LcSvrHis.exe
O23 - Service: ELSA KD-Nummern Server (LcSvrKds) - Volkswagen AG - C:\ElsaWin\bin\LcSvrKdS.exe
O23 - Service: ELSA PASS Server (LcSvrPAS) - Volkswagen AG - C:\ElsaWin\bin\LcSvrPas.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: SIM Manager SCARD Service (TWKSCARDSRV) - TOWITOKO - German Technology - C:\WINDOWS\SCARDS32.EXE
O23 - Service: ELSA Vaudis Service (VSGate) - Volkswagen AG - C:\ElsaWin\bin\VSgate.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 6471 bytes

greyknight17 · Joined: Feb 03, 2003 Posts: 5058 Location: Brooklyn, NY

Removing the folders mentioned earlier should not have caused the slowdown issue. Symantec was just junk left behind and the recycle bin folder was causing problem, so we recreated it.

So Normal Mode will freeze completely? I wouldn't be surprised if it was one of the malware files still being dormant that did this... Sad

Try running the below in Normal Mode if you can....otherwise, safe mode:

Download Deckard's System Scanner at http://deckard.geekstogo.com/dss.exe to your Desktop.

- Close all applications and windows.
- Double-click on DSS.exe to run it, and follow the prompts.
- The scan may take a minute. When the scan is complete, two text files will open - Main.txt and Extra.txt

Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as suspicious. Please allow the Deckard's System Scanner to run and don't let your Antivirus delete it. In this case, it may be better to temporary disable your Antivirus.

Post the main.txt and extra.txt from the C:\Deckard\System Scanner folder into your next reply.

justy22 · Joined: Dec 28, 2007 Posts: 14

Thanks for the reply,

I could only get it to work in safe mode, here is the logs, please help

eckard's System Scanner v20071014.68
Run by J B on 2008-01-08 11:37:27
Computer is in Safe Mode with Networking.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Failed to create restore point; computer is in safe mode.

-- Last 5 Restore Point(s) --
5: 2008-01-07 20:02:14 UTC - RP6 - Restore Operation
4: 2008-01-07 19:58:56 UTC - RP5 - test2
3: 2008-01-07 19:56:39 UTC - RP4 - Restore Operation
2: 2008-01-07 19:47:33 UTC - RP3 - Restore Operation
1: 2008-01-07 19:39:50 UTC - RP2 - test

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 511 MiB (512 MiB recommended).

-- HijackThis (run as J B.exe) -------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:59, on 08/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\J B\My Documents\dss.exe
C:\DOCUME~1\JB0176~1\MYDOCU~1\HIJACK~1\J B.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2K0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/common/TraderMediaX.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/clien...uweb_si
O23 - Service: DirMS_Defragmentation - Unknown owner - C:\Program Files\MATCO\DirmsService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\SYSTEM32\GEARSEC.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: SIM Manager SCARD Service (TWKSCARDSRV) - TOWITOKO - German Technology - C:\WINDOWS\SCARDS32.EXE
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 5032 bytes

-- HijackThis Fixed Entries (C:\DOCUME~1\JB0176~1\MYDOCU~1\HIJACK~1\backups\) --

backup-20071229-161403-434 O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe (file missing)
backup-20071229-161453-268 O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe (file missing)
backup-20071229-213843-939 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
backup-20071229-213905-391 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
backup-20071229-213928-306 O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
backup-20080103-171945-420 O2 - BHO: (no name) - {345F0B51-7209-40D6-832A-6A31D240FB48} - (no file)
backup-20080103-172013-855 O2 - BHO: Google Module - {531BE052-76FC-4b05-9CCD-AF6AA265113C} - strike12.dll (file missing)
backup-20080103-172128-659 O20 - Winlogon Notify: rqrrsqq - rqrrsqq.dll (file missing)
backup-20080103-180023-780 O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
backup-20080103-180050-888 O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\Helper\superfindout.dll

-- File Associations -----------------------------------------------------------

All associations okay.

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 TwkMs (SIM Manager Mouse Adapter) - c:\windows\system32\drivers\twkms.sys <Not Verified; TOWITOKO - German Technology; CHIPDRIVE MOUSE DRIVER>
R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R1 SSHDRV64 - c:\windows\system32\drivers\sshdrv64.sys
R3 ASAPIW2k - c:\windows\system32\drivers\asapiw2k.sys <Not Verified; Pinnacle Systems GmbH; asapi>
R3 pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus(R) ASPI Shell>

S1 ATMhelpr - c:\windows\system32\drivers\atmhelpr.sys <Not Verified; Adobe Systems Incorporated; Adobe Type Manager Deluxe>
S1 eeCtrl (Symantec Eraser Control driver) - c:\program files\common files\symantec shared\eengine\eectrl.sys (file missing)
S1 NetworkX - c:\windows\system32\ckldrv.sys
S1 PCLEPCI - c:\windows\system32\drivers\pclepci.sys <Not Verified; Pinnacle Systems GmbH; PCLEPCI>
S1 SCDEmu - c:\windows\system32\drivers\scdemu.sys <Not Verified; PowerISO Computing, Inc.; scdemu>
S2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.2.0.3) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.2.0.3>
S2 CdaC15BA - c:\windows\system32\drivers\cdac15ba.sys
S2 hardlock - c:\windows\system32\drivers\hardlock.sys <Not Verified; Aladdin Knowledge Systems; Hardlock Device Driver for Windows NT>
S2 io.sys (IO.DLL Driver) - c:\windows\system32\drivers\io.sys
S2 Stltrk2k - c:\windows\system32\drivers\stltrk2k.sys <Not Verified; SCM Microsystems Inc.; Support Driver for SCM Win2K Applications>
S2 TwkPCSC (SIM Manager PC/SC Drivers) - c:\windows\system32\drivers\twkpcsc.sys <Not Verified; TOWITOKO - German Technology; CHIPDRIVE IFD Drivers>
S3 alcan5wn (SpeedTouch USB ADSL PPP Networking Driver (NDISWAN)) - c:\windows\system32\drivers\alcan5wn.sys <Not Verified; THOMSON; SpeedTouch USB>
S3 alcaudsl (SpeedTouch ADSL Modem ATM Transport) - c:\windows\system32\drivers\alcaudsl.sys <Not Verified; THOMSON; SpeedTouch USB>
S3 BDSelfPr - c:\program files\bitdefender\bitdefender 2008\bdselfpr.sys <Not Verified; BitDefender S.R.L.; BitDefender>
S3 giveio - c:\windows\system32\giveio.sys
S3 Pcouffin (VSO Software pcouffin) - c:\windows\system32\drivers\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine>
S3 sysid - c:\windows\system32\drivers\sysid.sys
S3 TnIDriver - c:\docume~1\jb0176~1\locals~1\temp\tni9.tmp (file missing)
S3 usbsermpt (Motorola USB Modem Driver for MPT) - c:\windows\system32\drivers\usbsermpt.sys <Not Verified; Microsoft Corporation; Microsoft(R) Windows (R) 2000 Operating System>
S3 vmfilter323 (323 filter service, Normal) - c:\windows\system32\drivers\vmfilter323.sys <Not Verified; Vimicro Corporation; Filter for VC323 MRD>
S3 ZSMC326 (Vimicro USB2.0 PC Camera(VC0323)) - c:\windows\system32\drivers\usbvm323.sys <Not Verified; Vimicro Corporation; VM321>

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S2 EPSONStatusAgent2 (EPSON Printer Status Agent2) - c:\program files\common files\epson\ebapi\sagent2.exe <Not Verified; SEIKO EPSON CORPORATION; EPSON Bidirectional Printer>
S2 GEARSecurity - system32\gearsec.exe <Not Verified; GEAR Software; gearsec>
S2 TWKSCARDSRV (SIM Manager SCARD Service) - c:\windows\scards32.exe <Not Verified; TOWITOKO - German Technology; CHIPDRIVE IFD Drivers>
S3 DirMS_Defragmentation - c:\program files\matco\dirmsservice.exe <Not Verified; ; DirmsService>
S3 wltrysvc (Broadcom Wireless LAN Tray Service) - c:\windows\system32\wltrysvc.exe c:\windows\system32\bcmwltry.exe (file missing)

-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1050&SUBSYS_01571028&REV_02\4&1C660DD6&0&40F0
Manufacturer: Intel
Name: Intel(R) PRO/100 VE Network Connection
PNP Device ID: PCI\VEN_8086&DEV_1050&SUBSYS_01571028&REV_02\4&1C660DD6&0&40F0
Service: E100B

Class GUID:
Description:
Device ID: ROOT\LEGACY_NPF\0000
Manufacturer:
Name:
PNP Device ID: ROOT\LEGACY_NPF\0000
Service:

-- Files created between 2007-12-08 and 2008-01-08 -----------------------------

2008-01-07 17:17:29 0 d-------- C:\Program Files\File Recover
2008-01-07 14:02:03 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-01-05 16:15:01 0 d-------- C:\Program Files\MATCO
2008-01-04 19:17:19 1146 --a------ C:\WINDOWS\bhookpl.dll
2008-01-04 18:38:17 0 d-------- C:\Program Files\Enigma Software Group
2008-01-03 17:50:27 0 d-------- C:\Documents and Settings\LocalService\Application Data\Identities
2008-01-03 17:47:45 25600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-01-03 17:47:45 289144 --a------ C:\WINDOWS\system32\VCCLSID.exe <Not Verified; S!Ri; >
2008-01-03 17:47:45 81920 --a------ C:\WINDOWS\system32\IEDFix.exe <Not Verified; S!Ri.URZ; IEDFix>
2008-01-03 17:47:44 288417 --a------ C:\WINDOWS\system32\SrchSTS.exe <Not Verified; S!Ri; SrchSTS>
2008-01-03 17:47:44 53248 --a------ C:\WINDOWS\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility>
2008-01-03 17:47:44 51200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-01-03 17:13:18 1694 --a------ C:\WINDOWS\system32\tmp.reg
2008-01-03 12:55:57 0 d-------- C:\Documents and Settings\J B\Application Data\BitDefender
2008-01-03 12:54:15 0 d-------- C:\Program Files\BitDefender
2008-01-03 12:54:15 0 d-------- C:\Documents and Settings\All Users\Application Data\BitDefender
2008-01-03 12:51:27 0 d-------- C:\Program Files\Common Files\BitDefender
2008-01-03 12:31:08 0 d-------- C:\Program Files\BitDefender KeyGen + Updates Patch
2007-12-31 17:53:59 0 d-------- C:\VundoFix Backups
2007-12-31 15:59:04 0 d-------- C:\WINDOWS\BDOSCAN8
2007-12-28 14:45:56 0 d-------- C:\Documents and Settings\J B\Application Data\Grisoft
2007-12-27 20:52:32 0 dr-h----- C:\$VAULT$.AVG
2007-12-27 20:51:15 0 d-------- C:\Documents and Settings\J B\Application Data\AVG7
2007-12-27 20:50:42 0 d-------- C:\Documents and Settings\LocalService\Application Data\AVG7
2007-12-27 20:50:12 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-27 19:05:05 90112 --a------ C:\WINDOWS\VMSnap23 .exe
2007-12-27 18:34:34 0 d-------- C:\Documents and Settings\All Users\Application Data\Avg7
2007-12-27 18:34:31 0 d-------- C:\Program Files\Common Files\SWF Studio
2007-12-27 18:05:35 0 d-------- C:\Documents and Settings\All Users\Application Data\Azureus
2007-12-27 18:05:29 0 d-------- C:\Documents and Settings\Administrator.MAIN\Application Data\Azureus
2007-12-27 17:03:27 778318 --a------ C:\WINDOWS\system32\wltray .exe <Not Verified; Belkin Corporation; Belkin 802.11 Network Adapter Wireless Network Tray Applet>
2007-12-27 16:00:52 0 d-------- C:\Documents and Settings\Administrator.MAIN\Application Data\Macromedia
2007-12-26 19:39:51 1 --a------ C:\WINDOWS\system32\rc.dat
2007-12-26 19:39:51 1 --a------ C:\WINDOWS\system32\ps1.dat
2007-12-26 19:39:51 1 --a------ C:\WINDOWS\system32\cs.dat
2007-12-26 19:31:02 2 --a------ C:\147065921
2007-12-24 22:29:34 0 d-------- C:\Documents and Settings\J B\Application Data\NeroDCTemplates
2007-12-21 12:03:26 0 d-------- C:\Program Files\Blaze Media Pro
2007-12-21 12:03:15 0 d-------- C:\Documents and Settings\All Users\Application Data\{CFAB4006-0AE0-414D-866A-DCB2C46553CF}
2007-12-21 11:23:37 0 d-------- C:\Program Files\MagicISO
2007-12-20 21:07:40 0 d-------- C:\Program Files\Alcohol Soft
2007-12-19 14:19:18 38400 --a------ C:\WINDOWS\wl.exe <Not Verified; AMF; WinLock>
2007-12-19 14:13:52 73216 --a------ C:\WINDOWS\WinLockDll.dll <Not Verified; AMF; WinLock>
2007-12-18 13:32:18 0 d-------- C:\Documents and Settings\J B\TEMP
2007-12-18 13:30:04 0 d-------- C:\ Ren
2007-12-18 13:28:10 0 d-------- C:\JBuilder35
2007-12-12 22:23:54 0 d-------- C:\Documents and Settings\J B\Application Data\WinRAR
2007-12-10 21:21:23 0 d-------- C:\WINDOWS\system32\Dell
2007-12-10 21:21:23 0 d-------- C:\Program Files\Dell

-- Find3M Report ---------------------------------------------------------------

2008-01-07 20:23:00 0 d-------- C:\Program Files\elsawin
2008-01-07 20:23:00 0 d-------- C:\Program Files\Diagnose-BK
2008-01-06 18:29:30 0 d-a------ C:\Program Files\Common Files
2008-01-04 19:14:49 0 d-------- C:\Documents and Settings\J B\Application Data\Azureus
2008-01-02 18:43:17 0 d-------- C:\Documents and Settings\J B\Application Data\Vso
2007-12-28 00:12:28 0 d-------- C:\Program Files\QuickTime
2007-12-27 19:13:18 0 d-------- C:\Program Files\PowerISO
2007-12-24 13:04:02 0 d-------- C:\Program Files\Azureus
2007-12-20 20:51:06 0 d-------- C:\Program Files\Java
2007-12-20 20:27:09 0 d-------- C:\Program Files\Elaborate Bytes
2007-12-20 20:26:28 0 d-------- C:\Program Files\SlySoft
2007-12-19 11:58:07 0 d-------- C:\Program Files\EPSON Print CD
2007-12-09 19:54:48 0 d-------- C:\Documents and Settings\J B\Application Data\CyberLink
2007-12-09 19:54:45 0 d--h----- C:\Program Files\InstallShield Installation Information
2007-12-09 19:54:45 0 d-------- C:\Program Files\CyberLink
2007-12-07 18:23:56 0 d-------- C:\Program Files\acar
2007-12-07 17:56:00 0 d-------- C:\Program Files\WMA To MP3 Encoder
2007-11-27 16:46:24 77824 --a------ C:\WINDOWS\system32\xcomm.dll <Not Verified; BitDefender; BitDefender Communicator>
2007-11-20 17:36:32 5248 --a------ C:\WINDOWS\system32\giveio.sys
2007-11-17 17:27:05 0 d-------- C:\Program Files\bigmaq
2007-11-17 17:27:04 0 d-------- C:\Program Files\Google
2007-10-25 10:26:48 53248 --a------ C:\WINDOWS\bdoscandel.exe

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSConfig"="C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSCONFIG.exe" [04/08/2004 07:56]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 07:56]

C:\Documents and Settings\J B\Start Menu\Programs\Startup\
DESKTOP.INI [03/09/2002 09:00:00]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [03/09/2002 09:00:00]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoRun"=0 (0x0)
"NoClose"=0 (0x0)
"NoLogOff"=0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 C:\WINDOWS\system32\pmkjg

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
backup=C:\WINDOWS\pss\Adobe Gamma Loader.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AOL 8.0 Tray Icon.lnk]
backup=C:\WINDOWS\pss\AOL 8.0 Tray Icon.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^EPSON Status Monitor 3 Environment Check 2.lnk]
backup=C:\WINDOWS\pss\EPSON Status Monitor 3 Environment Check 2.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Trend Micro Anti-Spyware.lnk]
backup=C:\WINDOWS\pss\Trend Micro Anti-Spyware.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^J B^Start Menu^Programs^Startup^bulb.png]
backup=C:\WINDOWS\pss\bulb.pngStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^J B^Start Menu^Programs^Startup^LimeWire On Startup.lnk]
backup=C:\WINDOWS\pss\LimeWire On Startup.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\!AVG Anti-Spyware]
"C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVP]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BDAgent]
"C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
"C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BigDogPath323Domino]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BigDogPath323VMSnap]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitDefender Antiphishing Helper]
"C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent DNA]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools]
"C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DBOX2_Announcer]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\egui]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eyeBeam SIP Client]
"C:\Program Files\BT Broadband Talk Softphone\BTSoftphone.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Load]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
RunDLL32.exe NvMCTray.dll,NvTaskbarInit

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
nwiz.exe /install

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCKeyRecorder]
C:\PKRb\PCKEYR~1 .exe /run

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCLEPCI]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PWRISOVM.EXE]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask .exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RegistryMechanic]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spyware Doctor]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\wltray.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bdx scan

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{969B3B70-8765-11D5-9809-0050BACBF861}]
rundll32.exe advpack.dll,LaunchINFSection C:\Program Files\CyberLink\MP3PowerEncoder\Cyber.inf,PerUserStub

-- Hosts -----------------------------------------------------------------------

127.0.0.1 update.bitdefender.com127.0.0.1 update.bitdefender.com127.0.0.1 update.bitdefender.com

-- End of Deckard's System Scanner: finished at 2008-01-08 11:39:48 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 3.00GHz
CPU 1: Intel(R) Pentium(R) 4 CPU 3.00GHz
Percentage of Memory in Use: 33%
Physical Memory (total/avail): 511 MiB / 338.64 MiB
Pagefile Memory (total/avail): 1246.05 MiB / 1140.3 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1919.34 MiB

C: is Fixed (NTFS) - 111.71 GiB total, 44.75 GiB free.
D: is Fixed (NTFS) - 12.66 GiB total, 9.53 GiB free.
E: is CDROM (No Media)
F: is CDROM (No Media)
G: is CDROM (No Media)
H: is Removable (No Media)
I: is CDROM (No Media)

\\.\PHYSICALDRIVE2 - eUSB SmartMedia

\\.\PHYSICALDRIVE0 - ST3120026A - 111.76 GiB - 2 partitions
\PARTITION0 - Unknown - 47.03 MiB
\PARTITION1 (bootable) - Installable File System - 111.71 GiB - C:

\\.\PHYSICALDRIVE1 - WDC WD136AA - 12.66 GiB - 1 partition
\PARTITION0 - Installable File System - 12.66 GiB - D:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FW: Bitdefender Firewall v8.0 (BitDefender)
AV: Bitdefender Antivirus v8.0 (BitDefender)
AV: ESET NOD32 antivirus system 2.70 v2.70 (ESET, spol. s r.o.) Disabled

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\Java\\jre1.5.0_06\\bin\\javaw.exe"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\javaw.exe:*:Enabled:Java(TM) 2 Platform Standard Edition binary"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Windows Media Player\\wmplayer.exe"="C:\\Program Files\\Windows Media Player\\wmplayer.exe:*:Enabled:Windows Media Player"
"C:\\Program Files\\VideoLAN\\VLC\\vlc.exe"="C:\\Program Files\\VideoLAN\\VLC\\vlc.exe:*:Enabled:VLC media player"
"C:\\Program Files\\Azureus\\Azureus.exe"="C:\\Program Files\\Azureus\\Azureus.exe:*:Enabled:Azureus"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"

-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\J B\Application Data
CLASSPATH=C:\Program Files\PhotoDeluxe 2.0\AdobeConnectables
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MAIN
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\J B
LOGONSERVER=\\MAIN
ND_LANG=enusasc
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Ulead Systems\MPEG;C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 3 Disc Creator Trial;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
SAFEBOOT_OPTION=NETWORK
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\JB0176~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\JB0176~1\LOCALS~1\Temp
USERDOMAIN=MAIN
USERNAME=J B
USERPROFILE=C:\Documents and Settings\J B
windir=C:\WINDOWS

-- User Profiles ---------------------------------------------------------------

J B (admin)
Administrator.MAIN (admin)

-- Add/Remove Programs ---------------------------------------------------------

--&g